Hotels in Llano

"The woman who does the breakfast was the best overhear experienced. Her hospitality was genuine and she worked so hard."

"Clean, right by the freeway, loved it."

"It was cool "

"The rooms here are comfy and clean and breakfast is always good. Make sure the AC in your room is working before you settle in as I have had non working or low working AC in a couple different rooms. The main issue here is the customer service, I called previous to arrival as hotel requested to ask for a front room. Then, on arrival was literally berated by the front desk woman for leaving a previous review about the AC, fleas on bed covers and the front desk service. Not sure how this person could think she's entitled to act this unprofessionally and talk to a guest this way. Regardless I see from other reviews that this is an ongoing issue and as one nice human who overheard her chastising me said" Its hit or miss". "

"Wonderful stay will back very soon and I hope your experience is good as well"

"Great everything"

"Room was nice and clean like always"

"There was hair on the bathroom floor when we checked in and tge darpet wasnt vacuumed well. The AC had a bad leak and the water leajed on to our clothes and shoes"

"I am beyond disappointed with my recent stay at this property. I booked my stay through Expedia, and unfortunately, what was advertised is not what I received. • False Advertising: The listing explicitly advertised a pool, which was a main factor in my decision to book here. Upon arrival, I found out there is no pool on the premises. • Booking Terms Ignored: My booking clearly stated that breakfast was included. However, the hotel staff refused to honor this, claiming that because I booked through a "third-party app," I wasn't eligible for breakfast. This is completely unacceptable; a hotel should honor the terms of the reservation regardless of the platform used. This property is being very deceptive with their listings. I would highly recommend double-checking everything before staying here, or better yet, booking elsewhere where the management actually respects their customers' reservations. Stay away and beware of these bait-and-switch tactics."