Hotels in House Springs

"The staff was amazing. The room smelled very musty, there was not hand soap in the bathroom, and not enough towels. When I asked for more towels they said they all were at the pool."

"Our stay was okay. I was disappointed that the hotel held $236 for a deposit, although it was supposed to be $50 per day. We only stayed from March 27 to March 29. I didn't like that we only received 2 towels and found the toilet paper to be rough like sandpaper. Additionally, the parking garage was very limited and difficult to access. On a positive note, breakfast was excellent. If you stay here bring a pack of toilet paper. The pool is closed We didn't know their pool was closed until we arrived, as Expedia hasn't filtered out this hotel for lacking a working pool and I didn't pay attention when booking. "

"If I could give this place zero stars I would. They sold us a room with no working A/C, knowing it doesn’t work. Said they were sold out of other rooms and we couldn’t change when we realized. Didn’t give us any compensation to make up for it except a box fan. Will never stay here or any Best Western again"

"Breakfast was fine. Staff did a great job of keeping up with all the guests"

"Breakfast was good and the room was clean "

"We encountered a very pleasant staff on all shifts during everyday of our stay, our room was very clean and the ac worked great. The kids enjoyed the pool, even had a kiddie pool for the little one although the water was too cold for my liking the kids didn’t mind at all. The breakfast was very good everyday, waffles, yogurt, oatmeal, sausage and eggs. Overall this place was a great stay, will stay again when in the area. "

"This hotel was good. It has free breakfast and dinner. Nice pool for the kids. Staff very friendly "

"The staff were excellent. The room however was not. Our toilet struggled to flush and ran constantly. The microwave didn’t work. The room was hotel, humid, and muggy with a damp smell which was surprising, especiallyin March. The AC was set to 67 (the lowest it would go) and stayed above 70 the whole time. Breakfast was ok, cheese omlets and sausage patty, but it was overly crowded and in a small space that was very hard to maneuver around in with the big crowds. "

"It had unique decor which was fun. Staff was nice But the lights were broken and there was a leftover can under a chair"