Hotels in New Vernon

"The front desk staff were excellent—friendly, helpful, and professional throughout my stay. Unfortunately, the kitchen experience did not meet the same standard. During breakfast, several issues arose: the setup was incomplete, the juice machine was not functioning, and there were not enough plates available for guests. I don’t leave critical reviews, but I felt it was important to share this feedback. With improved training and better preparation, I believe the kitchen team could provide a much better level of service. If they cannot handle customer service, they should reconsider or get a different job. "

"The gym was basic but it got the job done. Everything looked nice. There were a few cosmetic things that could be updated. Overall, good experience. Breakfast was alright. "

"I really liked this hotel and will be back. I was here for a few days. The only downside was the renovation that was being done, and I wasn't notified prior to making a reservation. I did not go to their "restaurant" to eat, but did look at the menu. It was VERY basic and didn't seem appetizing. Mostly chicken fingers, salads, etc. My room was clean, and the sheets, etc., were clean. I will say that the bathroom floor needs to be caulked around the baseboards. There were very large gaps between the floor and the walls. Lastly, I had a small allergic reaction and needed ice. I walked to the ice machine, and it wasn't working. I called down to the reception, and the next thing I knew, one of the workers brought me ice. It was very nice and thoughtful. I only gave 4 stars, due to the renovation."

"They need refrigeration and microwaves in the rooms and a better detachable shower head system for people who are disabled but otherwise it was a great stay"

"Overall good. Great location. Room services are a little shaky "

"The shuttle was terrific, nice drivers. Hotel should, however, advise in advance that you must take the air train to the shuttle pick up spot. Also the pool - one of the reasons I chose the Spring Hill Suites - was being repaired. Breakfast was quite good and the scrambled eggs were real. TV in the room was huge but positioned in such a way that you could not see it well from the bed nor from the couch. "

"Cleen room . Nice staff. "

"It’s close to the airport and close to my business HQ"

"Great hotel! Great staff! Loved Hanny the shuttle driver!"