Hotels in Pilot Hill

"The location was good for my purpose in Sacramento. From the outside the hotel looks very nice. The rooms have clearly not been updated in quite some time. Does have a smoke smell in general. All but one staff member I came in contact with were very nice. "

"I had a very disappointing experience at the Lions Hotel restaurant. From the moment we were seated outside, the service was extremely slow, even though the restaurant was not busy at all. It took quite a while for our server, Juan, to even come by to take our drink order, and the wait continued for both drinks and food. What was most frustrating was how long it took to get something as simple as ranch—I asked for it and it took about 10 minutes to arrive. By that point, I had already finished my meal, so it was completely pointless and I ended up leaving it on the table untouched. In addition to the slow service, Juan came across as pushy and somewhat rude when we asked for things. Instead of making the experience better, his attitude made it uncomfortable. Another concern was the noticeable lack of security. There didn’t seem to be any staff presence monitoring the area, which made the environment feel a bit uneasy and not as safe or well-managed as it should be. Overall, the lack of attentiveness, long wait times, poor customer service, and lack of security really took away from what should have been an enjoyable dining experience. I expected much better and unfortunately would not return or recommend this place based on this visit."

"Clean room friendly staff nice area."

"My air conditioner in the room was so dirty, it was blowing out dust which caused my allergies to activate. The walkways were SO hot, no air conditioning. The gym air conditioning was broken. There was a long line at check in with only 1 person working, so I stood in line forever. I will probably not stay at this property again in the future or recommend. "

"Great security "

"Always a great staff and comfortable rooms "

"The bed had dirty sheets theh didnt even make the bed there was 2 dirty towels and the shower had pubic hairs and it had dirty spots. "

"I had a clean room, great water pressure in the shower, nice pool area and we had a yummy breakfast. "

"Room was clean"