Hotels in Farmers Branch

"Great location"

"Check in process was a little confusing. What would help is a note by Hotels.com or Kasa to pre-check in so that we can get the correct (Kasa) confirmation code not the one provided by Hotels.com. Plus directions to the hotel floors etc. There are no laundry facilities but everything else was good. Staff contact via text was new but efficient. They responded within minutes. Always polite. Will stay there again or at another Kasa facility. One more suggestion. Can they use there own device to upload license/ID plus facial recognition...it possible. "

"We absolutely loved the hotel. It was a new property and our room smelled of new carpet. Hotel was beautiful. Staff was so nice. Will definitely choose this again. Poool area sas beautiful and quiet,but the whirlpool wasnt hot. "

"The room was spacious. "

"Second time staying mentioned to the front desk that I was staying till 2 PM even paid for it just didn’t like getting my door knocked on at 12 o’clock when I was sleeping that was the purpose of paying for the stay till 2 PM to not be bothered and enjoy my sleep"

"Friendly staff. Clean rooms. "

"We come to Dallas a few times a year and this was our first time staying at the Fairmont. We stayed in a good room which included access to the gold lounge. The entire hotel was very nice and the staff were all wonderful. This will be our downtown Dallas hotel going forward "

"Pool looked great, but it was too cold outside to go into the pool. Breakfast options were great. Live music at night was great. Bartenders were very attentive and fun. Bed was extremely comfortable, and the view from my room was awesome."

"Parking was safe, location is in a good area. The man who checked us in was to the point, not upbeat and friendly which is completely fine, we’re just use to staying at 4/5 star hotels. The building and rooms are like an apartment complex, which gives a homey feel which I loved the most. The bed was very comfortable with fluffy pilows and a thin quilt, not a comforter you’d have in a hotel. Kitchen was equipped with cookware, a full sized fridge, microwave, a dishwasher, and a dining table. There’s a washer and dryer in the room, super convenient! Only nuances would be that we found hair (not ours) upon arrival in our tub and under the couch pillows where there were some nasty looking stains. Came back to the property around midnight, my fiance was unable to get to the right floor after trying several times. He would press floor 4, but the elevator kept taking him to floor 2 or 3. An employee had to use a key to help. Overall, we plan to book this property again in the future!"