Hotels in Oakland

"Great customer service "

"Yes"

"Room was great and quiet. Staff was very nice. Breakfast had a good variety. Parking was good. The whole property was well taken care of and clean. Would stay again. "

"The staff is I think the most unfriendly I’ve had in a hotel. Check in was at 3:00 and we arrived at 3:45. I had a group of 15 minors with me. When I went to check in, they just told me my ribs weren’t ready. They didn’t say hello, they didn’t seem concerned that the rooms weren’t even ready after check-in. They didn’t even give an estimated time the rooms would be ready. It was almost like they were annoyed. I was even expecting for the rooms to be ready. They told me they would call me when they were ready and we had to find somewhere to kill time with our huge group. No one ended up calling me so an hour later I called them and again they sounded annoyed, and then they said I guess they’re ready. The service is pretty much continue to be just as rude and unfriendly. I was there all week and no one ever said hi to me, they were always annoyed if I even tried to talk to them. They don’t clean the rooms, unless you specifically ask them too. And even then they barely do. I don’t know what happened to this hotel because I’ve stayed there at least six times with a group, but we will not be staying there anymore."

"Hdke"

"Property is too old and have smell of an old building as u entern. Vwry outdated hotel. U could get a good hotel on that price . Rate on hotels.com was high per night onkine and hotel on site walk in rate was low on the night we stay. So beware on that ......:(. I booked a suite . They only priovied 2 towels for shower and other stuff. Again it a outdated its not worth that price. Its oky for low price night "

"Cockroaches."

"Great place for the price. Quiet neighborhood little bit dated but not terrible. Would definitely recommend if wanting a budget friendly place "

"Stayed at the Hilton for a wedding. Great stay friendly staff"