Hotels in Hinckley

"All good"

"There was no continental breakfast as advertised and our bathroom door was off i lts hinges. No hot tub in the lodge but the kiss went over to the big hotel and used that one. The pool was very cold. The other hotel had a warmer pool. And i lost money. But we had fun on my 67th birthday."

"Very good"

"I left my laptop in my room and they found it and are mailing it to me as I speak. I was freaking out. They helped me immensely.. there are honest people out there."

"No pool no hot tub and no plans on fixing. Lady at desk was very rude upon check in didn’t get the king bed I paid for instead was given 2 queens "

"Celebrating my 40th anniversary was not fun. The pool was not open. The hot tub was not open. There was rips in the carpet by the bed. The fan in the bathroom did not work. The TV remote was not working. It would not do the guide and every time you push the channel button, it would hesitate to turn the channel. A special day for my husband and I turned out to be not very fun to celebrate very disappointed"

"Clean room"

"Room clean, front desk nice, pool clean and warm. Hot tub clean andhot. Breakfast standard."

"We booked a jacuzzi room upon getting there i noticed the picture of the hotel and grounds during booking was nothing like photos, second found out there wasnt complimentary breakfast like it stated which was a let down since was hubby is diabetic. Then we go to check into our room and were told the tv doesn't have a cord aka cable box so no tv, they were working on it, left to go to conference came back told it was fixed went to room couldn't change channels box was still not fixed had to go enquire about it AGAIN and they had to go find a new one that one still only let me watch certain channels less than what they said were available cuz they no longer went with that company as if that was my problem well i was paying $125 a night , the room wasnt very clean my hubby wanted to buy me blankets cuz he thought it was gross for the price point asked to speak to manager was told they'd be there in morning, then checked out in morning different person asked to speak to manager they said tuesday ugh wasnt offered any compensation, room switch anything for all the inconvience ..i lost my son in January so we stayed for Jesus conference for healing and refresh i felt worse then when i came was very let down by our stay never have i experienced anything like it "