Hotels in Southampton

"Everything was great- only issue was not a lot of heating the room- had it cranked all the way."

"I stayed here for 9 days and unfortunately this was my worst experience to date. Not once during my stay was my room cleaned. The room was left with an almost empty roll of toilet paper upon arrival, and when I requested more, it never came—I ended up having to go out and buy my own. I also ran out of towels during my stay, requested replacements, and again, nothing was ever delivered. I’ve stayed here multiple times before and have always had a good experience, which made this stay especially disappointing. I hope management takes this feedback seriously and improves their service moving forward."

"We recently stayed at this property and had a mixed experience. The staff were truly the highlight of our visit, they went above and beyond for us in every interaction. Their friendliness and willingness to help made a real difference, and the clean, comfortable bedding was also appreciated. The breakfast was another strong point. Everything was fresh, tasty, and the breakfast area itself was spotless and well-maintained. That said, the property overall is in need of significant maintenance. The hot tub was barely working, and the water in both the pool and hot tub seemed questionable. The pool deck is peeling, and sticking to everything, which is uncomfortable and concerning, especially since it’s likely ending up in the pool and a tripping hazard. There were also no pool towels available during portions of our stay. The entire pool area could benefit from a deep cleaning, as it definitely gave me the ick. We genuinely want to return because the staff were wonderful and the basics (like bedding and breakfast) were solid, but the pool area and general upkeep need attention to make the stay fully enjoyable."

"No idea,it was -11 deg c"

"Why was there a terrible sulphur smell in the room every time the shower or sink was in use. Terrible. I had to open the door in the middle of the night. Could not breathe! Horrible experience "

"Room was great. Staff were great."

"The room was adequate. Most of the linens were stained and the shower floor was dirty."

"Room was super comfy and the courtyard area was a great place to meet the other guests."