Hotels in West End

"It will be nice if they have a restaurant. Other than that everything was good. "

"My wife and I spent a week here for our anniversary. Our room was right on the beach and was perfect for us. We enjoyed the food at the buffet and the specialty restaurants were great as well. The nightly entertainment was a little lacking but was not an issue. We felt safe and did not have any worry of our things being stolen from our beach chairs. Beware of the unsolicited tour offers from the beach tour salesman. They all appear to work for the same company but pricing varies from salesman to salesman. The beach vendors are out there in full force and will aprroach multiple times per day. Drink waiters at the beach were sparse and we usually just got our own drinks from the bar, but they are close by. The last full day we were there the power was out for a few hours during the morning and on our last night, the power was off and on for several hours between 2 and 5 am. Overall, I would stay at this property again."

"One of the few friendly places I've been in the two weeks I've been here"

"Great location "

"Like the hotel, great find had two bedroom. Food not the best but lots of restaurants around. Great dive shop location unmatched "

"Breakfast was fresh daily. Staff were friendly and engaging. Great location and the property is kept pristine. It is a nice get away from the busy beach area. Pool is beautiful and lights up so pretty at night and late closing makes for a great night swim. "

"We were there 2 weeks from March 23 to April 6, with breakfast included. it was our 3rd visit to the hotel over a 10 year period. Renovated rooms and pool looked great! Bathroom fixtures could have used an upgrade but other than that, everything was awesome! Room was super clean and done before 11 everyday. Great beds, great pillows and awesome linens. We found breakfast to be good and never felt like using the omelette station as the options on the buffet were varied and excellent! Lots of fresh and perfectly ripe fruits, scrambled eggs, sides, toast,yogurt pancakes, french toast and more. We walked away full and content everyday. Staff highlight was Michelle! She was awesome at breakfast and the beach bar, always aware of new people, checking on whether they needed anything and asking if food, coffee and service was ok. We always make sure to sit where she could see us to have her as a server. We cannot say enough about her and the level.of customer service she provides, she is the best. The beach staff was the best in West bay! Took care of people, adding cushions, grooming the beach like no other resort did! Sargassum weed landed one day and they were the first to have the beach all cleared off, they worked relentlessly for a full day! We love this hotel, it is casual with an awesome vibe and will be back, hopefully next year!"

"This hotel is phenomenal, I believe it’s the nicest property in West Bay and is located in front of one of the best snorkeling places on the island. The staff could not have been nicer and more accommodating. My only complaint is that despite the hotel’s air-conditioning working very well and keeping the hotel very cool, my room (430) had a strong, musty smell, as did the lobby of that floor and the hallway, so likely other rooms also suffer from this issue too. Hopefully the hotel will fix this. "

"Staff were absolutely amazing and very supportive!! No complaints beautiful resort!!! We plan on coming back with the whole family."