Hotels in Polanco

"Parts of the room (eg wood trim) were broken or coming away). The shower door would not shut completely."

"Great view, great location"

"This is a nice nh hotel in Santander . The parking was convenient . It’s near a very good restaurant called “El Bonito “ which was recommended by our receptionist. The breakfast buffet was average and was not so good compared tot the other nh hotels though the service here is better . Since this is an nh collection and not an nh cuidad .. the amenities are not very good. I didn’t see a gym in the hotel . The lobby was nice but sparse . But what stands out is the service . I had a small statue of Our Lady of the Pilar about 2 inches in size and was broken . The handyman of the hotel fixed it . I forgot to give him a tip . The reception was also good as the receptionist tipped us the best restaurant in the neighborhood ( their albondigas made out of tuna is the best ) . Though this is not the best among the nh hotels that we stayed at, I still highly recommend this hotel due to its location and proximity to the city center , the Centro Botin ( Santander’s version of the Guggenheim) and its proximity to the beaches . "

"Nice hotel, check in staff haven't got a clue "

"The showerhead in the room was loose so wasnt easy to use. The breakfast was okay but the scrambled eggs had a funny taste. The. Iews from the hotel room were good but the wallpaper was peeling in a few places. "

"Small, but perfect kitchen for a few nights' stay."

"Great location, lovely breakfast choices, friendly staff. "

"Beautiful Hotel with friendly welcoming staff. Given an upgrade and room had a fabulous sea view, was very comfortable and lots of extras. Breakfast was superb with lots of choices in a pleasant garden room. Second time at this Hotel and would highly recommend it "

"they have problems in their automatic system to send out the code. I had to call to have it written in an email. They make you check in online less than 2 days before so you have very limited time to act. Imagine you are in a situation where you cannot call, you have no network, no way to call because you are on a plane, at sea. In room 2 there is either the radiator or the fridge that at times make a weird dripping or tickling sound, but it is *at times* so I was able to sleep. I might return to santander but I will not return to this accommodation"