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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with outdoor pool, near Bocagrande Beach

Choose dates to view prices

Located near Bocagrande Beach, ZiOne Luxury Hotel Cartagena offers a warm welcome with a free breakfast buffet, an outdoor pool, and a rooftop terrace. Connect to WiFi and unwind in the garden or by the poolside bar. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Snack bar/deli

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Minibar
The current price is $83
$83 total
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
Minibar
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
Minibar
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view | Premium bedding, minibar, in-room safe, soundproofing

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Separate bathtub and shower
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub | Premium bedding, minibar, in-room safe, soundproofing

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Yard
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view | Premium bedding, minibar, in-room safe, soundproofing

Superior Room with living Room - No view

Highlights

Yard
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking - No view

Business Room, 1 Double Bed, Non Smoking - No view | Premium bedding, minibar, in-room safe, soundproofing

Business Room, 1 Double Bed, Non Smoking - No view

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Rainfall showerhead
Private bathroom
Minibar
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Centro Comercial Nao - 3 min walk - 0.3 km
  • Bocagrande Beach - 5 min walk - 0.4 km
  • Rio Cartagena Casino - 5 min walk - 0.4 km
  • Castillo Grande Beach - 9 min walk - 0.8 km
  • El Laguito Beach - 9 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arepas Pues - ‬2 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Pizzas Piccolo Cartagena - ‬3 min walk
  • ‪Restaurante DUNIA - ‬3 min walk
  • ‪Terraza Licotodo - ‬3 min walk

About this property

ZiOne Luxury Hotel Cartagena

ZiOne Luxury Hotel Cartagena features a rooftop terrace and puts you within a 5-minute walk of Bocagrande Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 100
  • Rooftop terrace
  • Garden
  • An outdoor pool

Accessibility

  • Visual alarms in hallways
  • Closed captioned TV
  • Doorbell and phone notification
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • 1 stairs to reach property

Room amenities

Be entertained

  • 51-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of COP 9500 per night

Renovations and closures

The property will be renovating from December 21 2025 to December 24 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
State tax ID - 900904020-2
Property Registration Number RNT 60221

Also known as

ZiOne Luxury Cartagena
Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena offer free cancellation for a full refund?

Yes, ZiOne Luxury Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ZiOne Luxury Hotel Cartagena?

Yes, there's an outdoor pool.

Are pets allowed at ZiOne Luxury Hotel Cartagena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at ZiOne Luxury Hotel Cartagena?

Sorry, there's no onsite parking at ZiOne Luxury Hotel Cartagena.

Is airport shuttle service offered by ZiOne Luxury Hotel Cartagena?

Yes, an airport shuttle is available.

What are the check-in and check-out times at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at ZiOne Luxury Hotel Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.

What is there to do at ZiOne Luxury Hotel Cartagena and nearby?

ZiOne Luxury Hotel Cartagena has an outdoor pool and a garden.

Are there restaurants at or near ZiOne Luxury Hotel Cartagena?

Yes, there's an onsite restaurant.

What's the area around ZiOne Luxury Hotel Cartagena like?

ZiOne Luxury Hotel Cartagena is located near Bocagrande Beach in Bocagrande, a short 3-minute walk from Rio Cartagena Casino and 8 minutes' walk from Castillo Grande Beach.

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Reviews

ZiOne Luxury Hotel Cartagena Reviews

8.0

Very Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was very good with many options and a menu to order from, exceeding expectations. (7 reviews)
  • The property is within a 5-minute walk to the beach with many nearby amenities. (5 reviews)
  • The property's restaurant offers great breakfast and menus. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Beach
Water
Shower
Internet
Air conditioning

Reviews

10/10 Exceptional

Very Nice hotel
Fernando, 1-night trip

10/10 Exceptional

Great affordable hotel, close to everything in walking distance. Boca grande beach, 5 min. Make sure hot water shower is working, lol. Thanks
Rafael, 2-night trip

10/10 Exceptional

Great
Víctor, 1-night trip

10/10 Exceptional

Great room, great view. The only bad thing was having to walk up 2 flights of stairs to get to the room.
Rodrigo, 4-night trip

10/10 Exceptional

Clean and safe property. Clean comfortable rooms. Close from beach and main attractions in cartagena
City view from pool.
Ernesto, 2-night trip

10/10 Exceptional

The staff was amazing!
Luis, 3-night trip

8/10 Very good

Good hotel, good location

Rooms look nice, rooftop pool is great, location is safe and convenient. Check-In quite late (15:00) and our room was ready til nearly 16:00. Other than that great place to stay and recommendable.
Jens Joachim, 3-night trip

10/10 Exceptional

Amazing Area and Staff
Jessica, 3-night trip

10/10 Exceptional

The pool area and clean rooms
Jorge, 4-night trip

10/10 Exceptional

Great location, cute property, good service.
ALEJANDRO, 2-night trip

10/10 Exceptional

I had such an excellent stay at this hotel! The staff is really OUTSTANDING! They are extremely helpful, warm, respectful,.and welcoming. My room was clean and very comfortable. The bathroom was amazing! Great shower and jacuzzi. I will definitely stay with them again. Oh, and the breakfast was good!
Dr. KJ, 1-night trip

10/10 Exceptional

the place is really nice , would be $300/night in Canada
David, 1-night trip

8/10 Very good

Nice hotel will stay again
LETY, 1-night trip

10/10 Exceptional

Nice hotel
LETY, 1-night trip

10/10 Exceptional

Good, clean hotel
Rain, 1-night trip

10/10 Exceptional

Very well located and amazing breakfast
Wanusa, 3-night trip

10/10 Exceptional

Super friendly staff
Marta, 1-night trip

10/10 Exceptional

Good
Ivan, 3-night trip

10/10 Exceptional

I had the Presidential suite..it was immaculate
Jerry, 1-night trip

4/10 Fair

This hotel seem like they were annoyed with me and my husband being there. They treated us a bit different from other travelers. They gave us the room with terrible view and the ceiling in the bathroom was leaking. Then we had no water for a couple hours. They didn’t clean our room in a timely manner the over all stay was not ideal however we made it work.
Safiya, 8-night trip

10/10 Exceptional

Love how close it was to the beach and how friendly the staff were.
Ashley, 4-night trip

10/10 Exceptional

Excelent
Silverio, 4-night trip

10/10 Exceptional

This property was safe, quiet and walking distance to the beach. It was also so convenient.
Luis Angel, 4-night trip

10/10 Exceptional

Beautiful views from rooftop pool and room comforting and spacious
Herbert, 1-night trip

10/10 Exceptional

Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
María Fernanda, 4-night trip