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Raffles Shenzhen

4.5 star property
Luxury Shenzhen hotel with full-service spa, connected to a shopping center

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Photo gallery for Raffles Shenzhen

Indoor pool
Property video
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
View from room
Deluxe Twin Sea View | View from room
Nestled in Nanshan, Raffles Shenzhen is a haven for relaxation. Take advantage of the grocery shopping service, unwind on the sun-drenched terrace or indulge in rejuvenating spa treatments like manicures and facials. Yoga classes at the gym keep you active while Japanese cuisine at one of three restaurants will satisfy your cravings.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Pool
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • 2 coffee shops/cafes
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $318
$371 total
includes taxes & fees
Nov 7 - Nov 8

Why we love this property

Spa sanctuary
The full-service spa offers aromatherapy, body scrubs, and facials daily. Couples treatment rooms and yoga classes create a relaxing waterfront retreat.
Luxury bay views
This luxury hotel showcases curated decor and local artists. Located in the city center, it offers stunning views of the bay and boardwalk.
Culinary diversity
Culinary adventures await at 3 restaurants, 2 cafes, and a bar. Japanese cuisine tempts the palate. Vegetarian, vegan, and private dining options abound.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Raffles Suite

Premium bedding, down comforters, pillowtop beds, minibar

Raffles Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 159 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down comforters, pillowtop beds, minibar

Ambassador Suite

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
  • 261 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe King Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Sea View

View from room

Deluxe Twin Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King City View

View from room

Deluxe King City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin City View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Twin City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Sea View

Premium bedding, down comforters, pillowtop beds, minibar

Premier King Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View (Metropolitan)

Premium bedding, down comforters, pillowtop beds, minibar

Suite, City View (Metropolitan)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 75 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Sea View (and City View)

Premium bedding, down comforters, pillowtop beds, minibar

Premier Room, 1 King Bed, Sea View (and City View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Metropolitan Studio Park View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Park View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 72 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Metropolitan Studio Bay View

Premium bedding, down comforters, pillowtop beds, minibar

Metropolitan Studio Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Pillowtop bed
  • 72 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View

Suite, Sea View | Premium bedding, down comforters, pillowtop beds, minibar

Suite, Sea View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Ballroom

Four Seasons Hotel Shenzhen

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 545 reviews
The price is $180
$210 total
includes taxes & fees
Nov 2 - Nov 3
Four Seasons Hotel Shenzhen
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About the neighborhood

Map
T7, One Shenzhen Bay, 3008 Zhongxin Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Shenzhen Bay Port - 13 min walk - 1.1 km
  • MixC Shopping Mall - 19 min walk - 1.6 km
  • Splendid China Folk Village - 7 min drive - 7.6 km
  • Window of the World - 7 min drive - 6.9 km
  • Shekou Ferry Terminal - 10 min drive - 6.2 km

Getting around

  • Hong Kong International Airport (HKG) - 30 min drive
  • Shenzhen Intl. Airport (SZX) - 40 min drive
  • Xili Railway Station - 10 min drive
  • Hong Kong Tin Shui Wai Station - 10 min drive
  • Hong Kong Siu Hong Station - 12 min drive
  • Shenzhen Bay Checkpoint Station - 2 min walk
  • Dengliang East Station - 18 min walk
  • Dengliang Station - 20 min walk

Restaurants

  • ‪星巴克 - ‬14 min walk
  • ‪秦喜肉夾饃 QinXi - ‬9 min walk
  • ‪Subway - ‬10 min walk
  • ‪胜记 宝能太古城店 - ‬16 min walk
  • ‪The Long Bar - ‬12 min walk

About this property

Raffles Shenzhen

When you stay at Raffles Shenzhen, you'll be within a 15-minute drive of Window of the World and Shenzhen Convention and Exhibition Center. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Kokoni, one of 3 restaurants, serves Japanese cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Public transportation is just a quick walk: Shenzhen Bay Checkpoint Station is steps away.

At a glance

DONE

Hotel size

    • 168 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Yoga classes

Working away

  • Conference space (13455 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Kokoni - This theme restaurant specializes in Japanese cuisine and serves dinner only.
Raffles Patisserie - This café serves light fare only. Open daily.
RUI Lounge - Onsite lobby lounge. Guests can enjoy drinks at the bar. Open daily.
Sky Café - This beachfront buffet restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Yun Jing - This beachfront theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 298 for adults and CNY 149 for children

Children & extra beds

  • Rollaway beds are available for CNY 466.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Raffles Shenzhen Hotel
Hotel Raffles Shenzhen Shenzhen
Shenzhen Raffles Shenzhen Hotel
Hotel Raffles Shenzhen
Raffles Shenzhen Shenzhen
Raffles Hotel
Raffles
Raffles Shenzhen Hotel
Raffles Shenzhen Shenzhen
Raffles Shenzhen Hotel Shenzhen

Frequently asked questions

Does Raffles Shenzhen offer free cancellation for a full refund?

Yes, Raffles Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Raffles Shenzhen?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Raffles Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Raffles Shenzhen?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Raffles Shenzhen?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Raffles Shenzhen and nearby?

Onsite recreation at Raffles Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Raffles Shenzhen also has a fitness center.

Are there restaurants at or near Raffles Shenzhen?

Yes, there are 3 onsite restaurants, featuring beachfront dining and Japanese cuisine.

What's the area around Raffles Shenzhen like?

Raffles Shenzhen is located on the boardwalk/promenade in Nanshan, a short 2-minute walk from Shenzhen Bay Checkpoint Station.

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Raffles Shenzhen Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Impecable experience, modern design, wonderful staff. We had one of the best time during our days in Raffles Shenzen
TANIA MARCAL, 2-night trip

10/10 Exceptional

Very modern , clean , different restaurants and warm atmosphere
Mehmet, 4-night trip

10/10 Exceptional

The interior of the hotel is beautiful, the view is magnificent
Ding Yee Amy, 2-night trip

10/10 Exceptional

Cozy area
Bonnie, 1-night trip

10/10 Exceptional

It was excellent experience by staying in Raffles hotel in Shenzhen. My family and I all loved the hotel environment, service, food and everything. Also super friendly to kids. It was very quiet for staying. Naomi、Levi and Bruce in concierge were very friendly and helpful.
jing, 5-night trip

8/10 Very good

Good
Mona, 1-night trip

10/10 Exceptional

amazing!
Oliver, 2-night trip

10/10 Exceptional

Services
Qun, 2-night trip

10/10 Exceptional

Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
1-night trip

2/10 Poor

receptionist attitude poor, English level below the standard for.all staff in this hotel.
wing shan, 1-night trip

10/10 Exceptional

很滿意的旅程

這是第二次入住，客服及餐廳員工都非常友善，早餐非常出色！
Joseph, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Colin, 1-night trip

10/10 Exceptional

員工非常友善及有禮，有問題也即時跟進。管家手機應用程式很方便。
Cheng, 1-night trip

10/10 Exceptional

Joseph, 2-night trip

10/10 Exceptional

Colin, 2-night trip

10/10 Exceptional

Nice hotel
Se Wun Celine, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Mie Yee, 1-night trip

10/10 Exceptional

Hyunju, 1-night trip

8/10 Very good

Far from other area and taxi is not around.
Tiffany, 1-night trip

10/10 Exceptional

Siu Pang, 1-night trip

10/10 Exceptional

Michael, 1-night trip

8/10 Very good

All good, only WIFI is not working.
WAI MAN, 2-night trip

10/10 Exceptional

Mehmet, 2-night trip