Does Steigenberger Marhaba Thalasso offer free cancellation for a full refund?

Yes, Steigenberger Marhaba Thalasso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Steigenberger Marhaba Thalasso?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Steigenberger Marhaba Thalasso?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Steigenberger Marhaba Thalasso?

Yes, there's free self parking.

Is airport shuttle service offered by Steigenberger Marhaba Thalasso?

Yes, an airport shuttle is available. The charge is TND 160 per vehicle one-way.

What are the check-in and check-out times at Steigenberger Marhaba Thalasso?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Steigenberger Marhaba Thalasso?

No, this hotel doesn't have a casino, but Casino La Medina (7-min drive) is nearby.

What is there to do at Steigenberger Marhaba Thalasso and nearby?

Have fun with onsite activities like parasailing, sailing, and water skiing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Steigenberger Marhaba Thalasso also has a private beach, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Steigenberger Marhaba Thalasso?

Yes, Carthage offers Regional cuisine.

Does Steigenberger Marhaba Thalasso have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Steigenberger Marhaba Thalasso like?

Steigenberger Marhaba Thalasso is in Hammamet Sud, a short 17-minute walk from Pupput Archaeological Site.

Steigenberger Marhaba Thalasso, Hammamet: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 12, 2025

Great - but some improvements needed

The staff and food were the best elements of the trip. The staff were unfailingly helpful and friendly. The food was excellent and good to see Tunisian options available. Some parts of the hotel in need of refurbishment and are looking very tired. Our bungalow room has loose curtain rails, loose soap dispensers, little holes in the curtains and the minibar fridge was rusty - not what you expect from 5* accommodation.

Gordon, 5-night trip

10/10 Exceptional

Apr 2, 2025

Very clean place

Abdelkader, 3-night trip

8/10 Very good

Jul 12, 2025

Nothing unique, restaurant was nice, buffet was laid out very well and staff very nice, not all speak english, so there was some issues with languages. Bed was nice, room had ussues, especially air conditioner, but we mived the bed to the middle of the room to sleep somewhat cool.

Lisa, 7-night trip

10/10 Exceptional

Nov 13, 2024

Of the 4 hotels I stayed during my 2 week stay, this was head and shoulders above any I visited and stayed at.

Ian, 2-night trip

10/10 Exceptional

Oct 6, 2024

Excellent place!

Excellent place with top class services.

Liviu, 4-night trip

10/10 Exceptional

May 30, 2023

Great hotel - clean, nice pool, by great beach - food was good for an all inclusive

Kais, 4-night trip

10/10 Exceptional

Jan 7, 2025

Very good

Saman, 5-night trip

2/10 Poor

Mar 2, 2025

Meh

Mixed customer service and food had mould on it.

5-night trip

10/10 Exceptional

Nov 7, 2014

just right for a great beach holiday

arrived late, but welcoming g & t, dinner laid on in the room, great weather & staff & food both excellent. Breakfast laid on even though we were leaving at 5 am. Would thoroughly recommend this hotel.

8/10 Very good

May 20, 2023

I was a good accomodation at the seaside! We where here twice and will come again

Peter, 3-night trip

4/10 Fair

Feb 23, 2025

Definitely not a 5 star hotel , Staff were kind enough to upgrade the room however there was plugged drains, carpets in hallways definitely need an upgrade the whole decors feels outdated. Overall disappointing experience. I will never book an hotel with non refundable conditions based on my experience.

Fd, 1-night trip

8/10 Very good

Sep 23, 2023

This is a beautiful property and kind staff. Food is the same as most resorts salads, meat, fish, even one or two vegan options which was a nice surprise. The spa is good but it didn't blow me away but still worth a massage. The only area I didn't like was that these is no real peaceful area in the main hotel or the back towards the beach other than at the front of the hotel where there are bungalows near the car park.naturally there is music from the pool, evening entertainment etc.I ended up in the bungalows near the car park which provides some peace and quiet but then you miss the view. For three nights it was ok.

Aneeta, 4-night trip

4/10 Fair

Apr 24, 2025

Needs lots of improvement

I recently had the opportunity to stay at the Steigenberger Marhaba Thalasso Hotel in Hammamet, Tunisia, a property with great potential and a beautiful architectural structure. However, I feel compelled to share a number of serious concerns observed during my stay, with the hope that you will consider taking appropriate action. The in-room air conditioning is centrally controlled, leaving guests unable to adjust the temperature according to their comfort. The bathrooms are not equipped with a window, fan, or aspirator, which creates obvious issues with ventilation and hygiene. There is no business corner available to guests — not even a single computer or printer, which today should be a basic amenity in a hotel of this category. After restaurant hours, there is no vending machine or service point available to purchase a drink or snack. In-room information is severely lacking: no directory, no internal phone list, and no guide to services or emergency contact numbers. The general cleanliness is below standard. The room carpets and those in the hallways are worn out, smelly, and visibly stained — a clear sign of neglect. The housekeeping staff, although doing their best, seem to lack adequate equipment, such as professional vacuum cleaners or proper cleaning tools, which hinders their efficiency. It is apparent that the hotel is understaffed and that the existing team is overextended. This impacts both service quality and overall guest experience.

Vanda, 9-night trip

6/10 Good

Jul 9, 2024

The property is dated. It’s a three star compared to all inclusive in Mexico for example. The room layout was fine. Air conditioning was on constantly but couldn’t bring temperature below 22.5 on the thermostat. The sheets were moist with humidity. We were sweating inside the room. I asked for a fan and this was provided right away. The electric kettle had to be changed twice but was replaced immediately. An iron was provided on request. There were ants everywhere. I reported it. Whatever they did sorted the issue. The beach was fantastic. Pretty well nice powder sand and one can walk in quite a ways into the sea. No seaweed nothing. One day the beach keeper was taking the sand near where my son was building a sandcastle and he was smoking while doing it and the wind was blowing the smoke at us and then he threw the butt right where we were and I asked him why he did that and picked it up myself and threw it away and collected five others. The shower door was fault and kept banging shut. I thought it would shatter. The bathroom door kept swinging open with its full weight and hitting the shower door. Had to bunch up a towel to act as door stop. Very annoying. Fortunately there were no bugs. No mosquitoes were encountered at all which was nice. Hammamet Medina old and new and the marina are quite close. And a short drive away. There was no room service. The water is non-potable and so washing baby bottles and the logistics of that were tedious.

Syed, 8-night trip

10/10 Exceptional

Jun 15, 2025

Hôtel de qualité avec animation et buffet à volonté driversifié

Hasni, 6-night trip

10/10 Exceptional

May 7, 2025

Parfait

Parfait.tout est propre, tout le monde est gentil

samuel, 5-night trip

8/10 Very good

Apr 29, 2025

Das Hotel ist in vielen Dingen sehr gut, Ambiente, Personal Sauberkeit, Redtsurantqualität. Für die Top Bewertung fehlt aber das gewisse etwas. So sind in meinem Zimmer die Armaturen teilweise locker gewesen, die Fassade ist nicht überall makellos und so Kleinigkeiten, wie Dessertbedtrck fehlte. Das Hotelnist schon in Ordnung, aber es rdicht nicht für 5 Sterne

Christian, 7-night trip

8/10 Very good

Apr 9, 2025

Last minute booking

Made a last minute booking after arriving to find our original hotel was less than optimal. Asked to view a room and was shown an obviously deluxe room, much more nicer than the room we actually got wheh booking which left us feeling a bit cheated. However, other than this, it was a lovely stay. Super friendly staff, nothing is too much trouble. Pleasant areas. Breakfast was included and was very nice, though exactly the same every day - would have been nice to have some variety. The entertainment team were incredible, shout out to Lilo, Mike and Alex. They were very good with my 11 year old son and whilst they encouraged me to join in the activities, they didnt push it when i said no! All in all a pleasant stay and would return.

Miss, 7-night trip

4/10 Fair

Oct 9, 2024

Nous sommes arrivés le soir, ils nous ont donné un bungalow humide avec une odeur horrible, pas de serviettes et pas de couverture.À la réception, ils nous ont promis de nous changer le logement le lendemain après 12 h. Le 2eme logement était bien sauf dans la nuit la salle de bain était infestée de cafard et de fourmis. Le personnel était au top surtout au centre de thalassothérapie.

Najeh, 3-night trip

4/10 Fair

Aug 25, 2024

L'hôtel n'a pas respecté la réservation d'hébergement, on a dû changer la chambre 5 fois pour finir dans un bungalow alors qu'on avait réservé à la base une chambre avec un grand lit double.

Hana, 3-night trip

8/10 Very good

Aug 5, 2024

Struttura molto grande, ma ben organizzata. Servizi buoni e personale gentile. Camere molto grandi e ben pulite. Cibo di buona qualità e varietà. Lo consiglio

Gioja, 3-night trip

10/10 Exceptional

Jun 18, 2024

Excellent séjour et surtout merci beaucoup à Islem à la réception, elle était très serviable et à l'écoute pour répondre à nos demandes. On reviendra inchallah.

SABER, 5-night trip

8/10 Very good

Mar 10, 2024

L'hotel est super, le personnel est sympathique, le repas est bon, dommaque qu'on soit dépendant du taxi.

Brahim, 7-night trip

8/10 Very good

Feb 25, 2024

Bien

Hotel correct, belle chambre, wifi d'excellente qualité dans la chambre

Christophe, 3-night trip

10/10 Exceptional

Jan 26, 2024

Le séjour était agréable, l’hôtel est très propre et les personnels sont très accueillants , je recommande fortement.

Ines, 5-night trip

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