The place was fine, but they only service the rooms every three days. The biggest issue I had was with the shuttle for the train depot. The notice at the desk says you need to reserve the train depot shuttle the night before you need it, so I went to the desk the evening before our train trip and reserved the shuttle for 6:45 the next morning. At 6:40 we get to the desk and there's no one there. We wait until 6:45, still no employee at the desk, and no shuttle. I waited another few minutes, then called to the office behind the desk and employee wanders out, I ask when the shuttle will be there, and she says it's at the other hotel and won't be there for a while. When I asked her if she had a note for our reservation, she refused to look, when I asked what our options were, she just said "I guess you can call an Uber or something." It was extremely disappointing. Instead of the free shuttle I reserved, I had to pay extra for an expedited Lyft and barely made it to the train depot on time.