My husband and I stayed at The Pelican Inn and were extremely disappointed, especially given the $300+ nightly rate. When we arrived, the hallway was lined with bags of dirty bedding and trash. Our first room was unbearably hot even though it was cool outside, and the ceiling fan did not work at all. Two maintenance workers came in, had my husband troubleshoot the fan for them, and incorrectly insisted the fan switch was for the fireplace. The whole exchange felt unprofessional and dismissive.
We were given a new room, but right outside the door was a large bag of garbage that smelled terrible. After moving it, it left a puddle of foul liquid that was still there the next morning when we checked out. This second room was also overheated, and the fireplace was warm to the touch even when turned off. The “partial ocean view” patio was shared with other rooms and surrounded by dry rotted wood. That night, the bed frame squeaked loudly with every movement, making for an uncomfortable stay.
We later read reviews and saw many guests reporting the same issues with maintenance, housekeeping, and outdated rooms. Friends staying at a sister property experienced similar problems, suggesting a wider issue across the company. The only highlight of our stay was the Ancient Peaks pop up tasting room, which was the main reason we booked here in the first place.
For the price, this hotel simply does not deliver. Until meaningful improvements are made, I cannot recommend The Pelican Inn or