Sofitel Marrakech Palais Imperial & Spa, near Jemaa el-Fnaa, offers a luxurious retreat with a nightclub, poolside bar and 5 restaurants serving garden views. Indulge in Ayurvedic treatments at So Spa or unwind by the outdoor pools with sun loungers. With fitness classes and shopping on site plus helpful staff who have impressed past guests.
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
What's nearby
Casino de Marrakech - 5 min walk - 0.5 km
Le Grand Casino de La Mamounia - 8 min walk - 0.7 km
Koutoubia Mosque - 12 min walk - 1.0 km
Marrakech Plaza - 16 min walk - 1.4 km
Jemaa el-Fnaa - 20 min walk - 1.7 km
Getting around
Menara Airport (RAK) - 9 min drive
Marrakech Central Station - 7 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Casino de Marrakech - 5 min walk
Nobu Marrakesh - 1 min walk
Palais Jad Mahal - 1 min walk
Koya - 4 min walk
Café Extrablatt - 4 min walk
About this property
Sofitel Marrakech Palais Imperial & Spa
Sofitel Marrakech Palais Imperial & Spa is just 3 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). You can visit the spa to be pampered with massages, body wraps, or Ayurvedic treatments, and Le Jardin, one of 5 restaurants, serves breakfast. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool, and a nightclub. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
157 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
Pets stay free (dogs and cats only, 1 total, up to 11 lbs per pet)
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle within 10 km*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
5 restaurants
3 bars/lounges
Poolside bar
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Children's games
What to do
Fitness classes
Shopping
Pool table
Table tennis
Golf lessons nearby
Scooter/moped rentals nearby
Working away
Business center
6 meeting rooms
Conference space (549 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2002
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Piano
24-hour fitness center
4 outdoor pools
An indoor pool
Art gallery on site
Arcade/game room
Full-service spa
Nightclub
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Renewable energy used
Double-glazed windows
Uses some LED lighting
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Stair-free path to entrance
Area rugs in room
Smooth flooring in room
Room amenities
Be entertained
DVD player
LCD television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes and slippers
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Balcony
Yard
Freshen up
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
Dining
Le Jardin - Overlooking the garden, this restaurant serves breakfast only.
L'Orangerie - This restaurant specializes in Moroccan cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
L'Oasis - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
So Lounge - This restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Lounge - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.
The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.
Optional extras
Buffet breakfast is offered for an extra charge of approximately MAD 300 per person
Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way, maximum occupancy 4)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges fees to access the spa services.
This property charges fees to access So Lounge on weekends and during special events.
Also known as
Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel
Frequently asked questions
Does Sofitel Marrakech Palais Imperial & Spa offer free cancellation for a full refund?
Yes, Sofitel Marrakech Palais Imperial & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Marrakech Palais Imperial & Spa?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Sofitel Marrakech Palais Imperial & Spa?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 11 lbs per pet. Food and water bowls are available.
Is parking offered on site at Sofitel Marrakech Palais Imperial & Spa?
Yes, there's free valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Sofitel Marrakech Palais Imperial & Spa?
Yes, an airport shuttle is available. The charge is MAD 600 per vehicle one-way.
What are the check-in and check-out times at Sofitel Marrakech Palais Imperial & Spa?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Sofitel Marrakech Palais Imperial & Spa?
No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (4-min walk) and Casino de Marrakech (7-min walk) are both nearby.
What is there to do at Sofitel Marrakech Palais Imperial & Spa and nearby?
Onsite recreation at Sofitel Marrakech Palais Imperial & Spa includes fitness classes. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Sofitel Marrakech Palais Imperial & Spa also has 4 outdoor pools, 3 bars, and a nightclub, as well as a 24-hour fitness center, a sauna, and an arcade.
Are there restaurants at or near Sofitel Marrakech Palais Imperial & Spa?
Yes, there are 5 onsite restaurants, featuring alfresco dining, Moroccan cuisine, and garden views.
Does Sofitel Marrakech Palais Imperial & Spa have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Sofitel Marrakech Palais Imperial & Spa like?
Sofitel Marrakech Palais Imperial & Spa is in Gueliz, a short 9-minute drive from Menara Airport (RAK) and 17 minutes' walk from Jemaa el-Fnaa.
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Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Location
8.2
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, with a huge choice of quality products and exceptional service. (16 reviews)
The pool area and its gardens are fantastic, with some pools being gorgeous and located in a peaceful area. (9 reviews)
The spa was wonderful and well-priced with excellent massages. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Food
Gardens
Breakfast
Lobby
Building
Bed
View
Restaurant
Reviews
Verified
10/10 Exceptional
Apr 14, 2026
The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated.
Prathima
Prathima, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
The staff was so friendly and helpful
carlos
carlos, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Clean rooms and environment, polite, helpful staff, restaurants, and access to transportation. It offers an aura of elegance.
Desmond
Desmond, 5-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Amazing service, clean rooms, and super convinient
Jonathan
Jonathan, 2-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Beautiful, peaceful, hotel despite being in the centre a d 15 minutes walk from main squares and souks.
Nice big contemporary room with a view of the pools.
Service was superb throughout our stay.
We are and drank in the Lawrence bar, which had a nice vibe snd ambience. They have live music modt evenings from 8.30pm. An ex
shamneet
shamneet, 5-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Amazing staff amazing hotel
Lee-Ann
Lee-Ann, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.
Fletcher
Fletcher, 4-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Fantastic facilities, service and location.
Will be back again soon.
Sean
Sean, 6-night trip
Verified
10/10 Exceptional
Jul 22, 2025
This was a beautiful hotel and the staff were very friendly and helpful. I would highly recommend this hotel and definitely would stay here again
Karen
Karen, 3-night trip
Verified
8/10 Very good
Dec 23, 2025
High end feel to the hotel, food options are not super friendly for vegetarians or just don't taste good (might not be an issue for others).
Really need to invest in good food to get that final star from me.
Otherwise, very professional, very classy.
Spa / massages were excellent.
Jagmeet
Jagmeet, 3-night trip
Verified
10/10 Exceptional
Apr 10, 2025
Very well located, Confortable rooms, beautiful gardens
patricia
patricia, 3-night trip
Verified
10/10 Exceptional
Nov 4, 2024
Excellent property, very good breakfast
SHASHI
SHASHI, 4-night trip
Verified
2/10 Poor
Nov 12, 2025
The staff have a lot to learn about hospitality especially in the reception
You earn a good review by providing a good service, you don’t beg for it
azzeddine
azzeddine, 6-night trip
Verified
10/10 Exceptional
Feb 15, 2025
Beautiful property with very friendly staff. Would highly recommend and certainly stay again!
Edwin
Edwin, 3-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Clean, very good breakfast, good location
Ruifeng
Ruifeng, 3-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Naryis
Naryis, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Amazing hotel with wonderful staff
Youssef
Youssef, 3-night trip
Verified
10/10 Exceptional
Aug 28, 2024
Lovely location and wonderful staff in all departments.
Youssef MHamdi
Youssef MHamdi, 4-night trip
Verified
10/10 Exceptional
Jun 5, 2025
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Imad
Imad, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2024
A must-stay in Morocco. 5 out of 5
This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Staff and amenities excellent.
Didn’t let the scan only option for all menus food, drinks
Kathryn Majella
Kathryn Majella, 3-night trip
Verified
10/10 Exceptional
Sep 14, 2024
Beautiful clean property, close to all major monuments, friendly professional staff.
Will definitely go back.
CATHERINE
CATHERINE, 2-night trip
Verified
10/10 Exceptional
Sep 4, 2024
Love the staff and everything was stellar will be back. Spa is heaven sent
Jennelle
Jennelle, 1-night trip
Verified
10/10 Exceptional
Apr 10, 2024
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Savvas
Savvas, 5-night trip
Verified
10/10 Exceptional
Feb 1, 2024
Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.