10/10 Excepcional
5 feb. 2025
We thoroughly enjoyed our stay at the Helnan Palace Hotel. We booked three rooms to celebrate my sister-in-law’s wedding, and the experience was truly special.
The hotel’s decoration and vibe perfectly reflect the elegance of the last king’s era, adding a unique charm to our stay.
The staff and service were beyond excellent. Youssef and the entire Front Desk team were incredibly helpful and always went above and beyond to assist us. The location is fantastic—just a short walking distance from the Gate—and the free shuttle service to all popular areas around Montazah was a great convenience.
The only downsides were that there were some minor cleanliness issues. However, these did not overshadow the wonderful experience we had. We highly recommend this hotel for its exceptional service, prime location, and timeless atmosphere.
Sobhy
Sobhy, viaje de 2 noches en familia
Opinión verificada de un huésped de Expedia