4/10 Regular
30 nov. 2025
We had contacted the Kings head through yous when we book the stay to say we were disabled and to ask about parking they never got back to us, when I checked in online a couple of days before our stay again I explained both myself and my husband have mobility issues we didnt hear anything back, when we arrive we had to phone in about where to park one of the lovely staff came out to talk to us when my husband said about being disabled she told him they weren’t a disabled friendly hotel, we went in to check in and get our key to be met with lots of dirty dishes which I understand it was a Saturday night and busy but I wouldn’t say a good practice we then were given our room which ended up being the furthest away, to be told there was no availability for the restaurant but if we could find a table at the pub part we could order from there but this was also busy, there was also no option for in room dining or to order and take to our room. When we got into the room my husband is 6foot 8inches I know taller than the average person but he was hitting his head off the roof when trying to stand straight, also he couldn’t stand in the shower either, I’m 5foot 6 and I just had enough room in the shower. We paid £10 odd each for the breakfast which came out and the sausage was burnt and hardly anything on the plate. Wasn’t worth the cost, was supposed to include a drink but I didn’t get a hot drink I opted for a Pepsi and was charged extra for it. Very disappointed in our stay.
Lee Ann
Lee Ann, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
