Hotel des Arts

Property class: 3
Hotel in the heart of Neuchatel

Choose dates to view prices

Located near a train station, Hotel des Arts is a great choice for a stay in Neuchatel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say good things about the helpful staff and overall property condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry facilities
  • Non-smoking
The current price is $184
$202 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double or Twin Room

A modern hotel room with two beds, a bright window with sheer curtains, and a small orange table.

Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room

A hotel room with a bed, bedside table with lamp, desk with chair, and a window with curtains.

Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

A modern hotel room with a bed, a sofa, a small table with a vase of flowers, and a dining table.

Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Balcony

A hotel room with a bed, a desk, a chair, a table, and a balcony with a view of buildings.

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Twin Bed

A hotel room with a bed, a bedside table, a mirror, a door, and a hallway.

Economy Room, 1 Twin Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

A hotel room with a bed, a desk with a laptop, a chair, a television mounted on the wall, and a window with curtains.

Family Room

9.4 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room, Non Smoking

A bedroom with a bed, bedside tables, a desk, and a skylight.

Standard Double or Twin Room, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

A marina with boats docked, a large building with a tower, and a hill in the background.
Hotel Touring au Lac
Vieille Ville (Old Town)
  • Pet friendly
  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.2 out of 10, Very good, 433 reviews
The price is $149
$165 total
includes taxes & fees
Nov 9 - Nov 10
Hotel Touring au Lac
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 2 min walk - 0.2 km
  • Theatre du Passage - 6 min walk - 0.6 km
  • Place Pury - 9 min walk - 0.8 km
  • Chateau de Neuchâtel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 15 min walk - 1.3 km

Getting around

  • Bern (BRN-Belp) - 60 min drive
  • Geneva International Airport (GVA) - 73 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Neuchâtel Station - 8 min walk
  • La Neuveville Station - 13 min drive

Restaurants

  • ‪Les Brasseurs - ‬7 min walk
  • ‪Brasserie B'art - ‬2 min walk
  • ‪Le Bouchon - ‬5 min walk
  • ‪Bar du Lac - ‬5 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Hotel des Arts

  • Located near a train station, Hotel des Arts is a great choice for a stay in Neuchatel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
12:00pm

Hotel size

    • 46 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 164 ft (CHF 10 per stay)
    • Street parking available

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel des Arts Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was consistently described as very good, excellent, and great. (20 reviews)
  • The breakfast buffet was very delicious and the dining options nearby were easily accessible. (5 reviews)
  • Plenty of parking options were available, including free parking on weekends, and parking spaces were conveniently located near the entrance. (9 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Breakfast
Service staff
Location
Room
Parking
Booking
Lobby
Bathroom

Reviews

Verified review

10/10 Exceptional

Great location, easy access to the city and the lake. Friendly and helpful staff. Great coffee and tea in the room! great breakfast buffe
Verified review

10/10 Exceptional

Good location. Clean rooms and personnel is polite
Verified review

10/10 Exceptional

Lovely stay for a quick overnight trip and nice staff.
Verified review

10/10 Exceptional

Very kind people working there, good hotel, great location.
Verified review

10/10 Exceptional

Good breakfast selection - large rooms (suite) - friendly front desk staff who were very helpful and provided excellent dining recommendations in town
Verified review

10/10 Exceptional

Top notch service, very good accommodations and affordable price. Strongly recommend!
Verified review

10/10 Exceptional

We enjoyed our stay here. Clean facilities, close to dining, etc.
Verified review

10/10 Exceptional

The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!
Verified review

10/10 Exceptional

Fabulous hotel, walking proximity to everything.

Outstanding hotel just down the street from the beautiful lake. Walking distance from shops, eating, park. Will definitely stay here again. I extended our stay this time.
Verified review

10/10 Exceptional

Nice hotel next to the lake. Convinient Public parking one block away. Easy walk into town center for dining options. Close to the Coop supermarket/mall that has great food court.
Verified review

10/10 Exceptional

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
Verified review

10/10 Exceptional

Reception staff are friendly and helpful. Great location.
Verified review

10/10 Exceptional

Excellent location near the lake and University. Kind and accommodating staff.
Verified review

8/10 Very good

Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Verified review

10/10 Exceptional

Nice hotel, extremely well located downtown Neuchâtel, with easy parking and minutes away from the funicular and train station. I have never seen hotel staff this dedicated to their guest's comfort. Amazing team who went the extra mile on everything that made us feel so welcomed. Will definitely go back.
Verified review

10/10 Exceptional

Great location one block to the water. Staff were superb in check-in and check-out. Finding parking was a bit difficult .
Verified review

10/10 Exceptional

Clean spacious room, coffee machine in the room, although very hot day when we went but still rooms didn’t feel hot without AC .
Verified review

10/10 Exceptional

The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
Verified review

10/10 Exceptional

I loved my stay here. From first stepping through the front door, the staff were very friendly and welcoming. The lovely light filled room was very spacious, clean and comfortable. The shower was wonderful and spacious. The hotel is perfectly located just near the funicular down the hill from the station. Making it very easy to access. It is near the boat harbour for ferries, the museum and a quick and easy walk to the old town. I regret that I only had one night here. I would definitely recommend it.
Verified review

10/10 Exceptional

Good option. Clean room. Very quiet.
Verified review

8/10 Very good

Excellent choice close to the city centre

Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
Verified review

10/10 Exceptional

I was clean
Verified review

10/10 Exceptional

Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Verified review

2/10 Poor

Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Verified review

10/10 Exceptional

Very nice Hotel