4/10 Regular
7 jun. 2025
Not a 5 star experience
The boat is new and looks amazing. However, it is far from a 5-star experience.
Hygiene: the slippers in the room were USED (they were really dirty), the chairs at the restaurant are full of stains and hair (it is really disgusting), the linen was also stained, the shower floods by design so it is awful to take a shower with drain water touching your feet
Comfort: the pillows are full of lumps, they only give you one 300ml of free water per day and charge for plain drinking water during day activities, there is no turndown service, there is no water in the gym
Check in experience: they leave people waiting for 1.5 hours in a room that smells like toilet, so you have to choose between a sewer smell or being outside at 35 degrees waiting 1.5 hours.
Personal experience with housekeeping: I asked them to remove the flooding water from my shower on the first day. 2 guys came and stepped on the towels with their shoes, leaving the towels black and dirty. They didn’t even pick up the towels or offer to change them. They just left them there.
Also on the second day they took us to a boat trip where we had lunch. The silverware of the day boat was so dirty. They gave me 3 spoons, all had visible stains until I gave up
mirko
mirko, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
