The Ritz-Carlton, Suzhou

Property class: 5 and above
Luxury hotel in Suzhou with 3 restaurants and spa

Choose dates to view prices

The Ritz-Carlton, Suzhou is a great choice for a stay in Suzhou. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include an indoor pool, a 24-hour fitness center, and a garden. The property is just a short walk to public transportation: Sanxiang Square Station is 12 minutes and Tongjingbei Lu Station is 14 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $234
$272 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Deluxe Suite, City View, King Bed

A modern hotel room with a large bed, a chair, and a view of city buildings through large windows.

Club Deluxe Suite, City View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Panorama Room, Gusu View, Double Beds

A modern room with a large window, a round table with a plant, and a sofa.

Club Panorama Room, Gusu View, Double Beds

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Panorama Room, Gusu View, King Bed

A modern living room with a sofa, armchair, and a coffee table with books and a plant.

Club Panorama Room, Gusu View, King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, City View, Double Beds

A modern hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Club Room, City View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Premier Suite, Gusu View, King Bed

A modern living room with a sofa, a coffee table, a chair, and a view of a cityscape through large windows.

Club Premier Suite, Gusu View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Panorama Studio Room, Gusu View, King Bed

A modern hotel room with large windows offering a city view, a central column, and contemporary furniture.

Club Panorama Studio Room, Gusu View, King Bed

  • 86 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, City View

A hotel room with a large bed, a sofa, a small table, and a view of tall buildings through large windows.

Club Room, 1 King Bed, City View

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, City View, Double Beds

A modern hotel room with two beds, a sofa, a small table, and a large window offering a city view.

Deluxe Room, City View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, City View, King Bed

A hotel room with a large bed, a sofa, a small table, and a view of tall buildings through large windows.

Deluxe Room, City View, King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Room, Gusu View, King Bed

A modern living room with a sofa, armchair, and a coffee table with books and a plant.

Panorama Room, Gusu View, King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Room, Gusu View, Double Beds

A modern room with a large window, a round table with a plant, and a sofa.

Panorama Room, Gusu View, Double Beds

  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, Gusu View, King Bed

A modern living room with a sofa, a coffee table, a chair, and a view of a cityscape through large windows.

Premier Suite, Gusu View, King Bed

  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Gusu View, Double Beds

A hotel room with two beds, a sofa, a round table, and a large window offering a city view.

Premier Room, Gusu View, Double Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, Gusu View, King Bed

A modern hotel room with a large bed, a seating area with a table, and a view of a cityscape through large windows.

Premier Room, Gusu View, King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panorama Studio Room, Gusu View, King Bed

A modern hotel room with large windows offering a city view, a central column, and contemporary furniture.

Panorama Studio Room, Gusu View, King Bed

  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, City View, King Bed

A modern hotel room with a large bed, a chair, and a view of city buildings through large windows.

Deluxe Suite, City View, King Bed

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a small round table with a plant, and a view of tall buildings through floor-to-ceiling windows.

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
369 Guangji South Road, Suzhou, Jiangsu, 215000

What's nearby

  • Suzhou Canal Park - 16 min walk - 1.4 km
  • West Garden Temple - 3 min drive - 2.2 km
  • Shantang Street - 5 min drive - 3.6 km
  • Humble Administrator's Garden - 8 min drive - 6.9 km
  • Jinji Lake - 14 min drive - 12.9 km

Getting around

  • Wuxi (WUX-Shuofang) - 42 min drive
  • Suzhou Railway Station - 18 min drive
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Yixing High-Speed Railway Station - 30 min drive
  • Sanxiang Square Station - 12 min walk
  • Tongjingbei Lu Station - 14 min walk
  • Xihuan Lu Station - 19 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪胥城大厦 Castle Hotel - ‬12 min walk
  • ‪The Lounge - ‬13 min walk
  • ‪313羊庄 - ‬4 min drive
  • ‪Marriott Suzhou - 48th Floor Executive Lounge - ‬13 min walk
  • ‪北门饭店 Beimen Restaurant - ‬8 min walk

About this property

The Ritz-Carlton, Suzhou

  • The Ritz-Carlton, Suzhou is a great choice for a stay in Suzhou. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include an indoor pool, a 24-hour fitness center, and a garden. The property is just a short walk to public transportation: Sanxiang Square Station is 12 minutes and Tongjingbei Lu Station is 14 minutes.

At a glance

Hotel size

    • 190 rooms
    • Arranged over 18 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free onsite self parking

Transfers

    • Train station shuttle on request (available at scheduled times)

Other information

    • Smoke-free property

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Reviews

The Ritz-Carlton, Suzhou Reviews

9.0

Wonderful

8.6

Cleanliness

8.0

Amenities

8.4

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

6/10 Good

it’s not five star hotel
Verified review

2/10 Poor

Poor management. Not what you would expect from a top tier international hotel with a good reputation. If you were American or have American expectations, stay away. Staff okay under the circumstances. To name one problem, the queue for breakfast extended from the cafe to the elevators. If there were a duty manager around, this would not be allowed to happen. This was all because there was only one girl who had to make sure that those in the queue were not scroungers. If this is an establishment that allows scroungers to loiter in the lobby, I am not sure I would want to come here again.
Verified review

10/10 Exceptional

客房空間還不錯，環境也很好，周圍有比較大的購物商場，大廳氣味可以，整體都可以的。
Verified review

10/10 Exceptional

酒店地點鄰近地鐵站，有兩個大型商場，很多食肆，非常方便。 酒店早餐是自助餐形式，中西美食，選擇多元。 我們住了兩晚，兩晚都在酒店食晚飯，點了不同的菜，非常美味。如果住三晚，我們還是會選擇在這家中菜館，標霞食晚飯，也肯定可以選擇跟前兩晚不同的菜式，亦有信心同樣好吃。 特別想多謝酒店的職員們，除了為我們提供寶貴有用的旅遊意見和資料以外丶亦為我們預訂了我們想吃的蛋糕，預先放在我們房間內的冰箱，使我們可以在外出遊玩丶享受晚餐後丶還可以享受到美味的蛋糕。 下次再來蘇州丶酒店和晚飯地點丶不作他想！
Verified review

10/10 Exceptional

リッツカールトンにふさわしいサービスで大変満足しています。開業して1年未満なので設備も新しく、滞在が快適でした。
Verified review

10/10 Exceptional

餐食和泳池都很棒
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

New and excellent

Verified review

10/10 Exceptional

Verified review

8/10 Very good