Palacio Mundo Imperial All Inclusive Resort

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Palacio Mundo Imperial All Inclusive Resort is a great choice for a stay in Acapulco. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free beach shuttle
  • Fitness center
  • Sauna
  • Free beach club nearby
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Private bathroom
  • Garden
The current price is $355
$426 total
includes taxes & fees
Oct 1 - Oct 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Two Superior Double Beds Diamante View AI

A hotel room with a flat-screen TV, a desk with a lamp, two beds with pillows, and a wooden wardrobe.

Two Superior Double Beds Diamante View AI

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Deluxe Double Beds Resort View All Inclusive

A hotel room with a TV, desk, chair, two beds, bedside tables, lamps, and a large window with blinds.

Two Deluxe Double Beds Resort View All Inclusive

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Club 89 Double Beds Diamante View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Diamante View AI

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Club 89 Double Beds Resort View AI

A modern hotel room with a large bed, a desk, and a television.

Two Club 89 Double Beds Resort View AI

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A hotel room with a bed, a desk with a television, a chair, a bedside table with a phone, and a window with blinds.

Superior Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Deluxe King Size Bed Resort View)

A hotel room with a bed, a desk, a chair, a television, and a telephone.

Luxury Room (Deluxe King Size Bed Resort View)

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Club 89 King Size Bed Diamante View)

A large bed with a dark headboard, two bedside tables with lamps, a single orange chair, and a framed picture on the wall.

Club Room (Club 89 King Size Bed Diamante View)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Club 89 King Size Bed Resort View)

A large bed with a dark headboard, two bedside tables with lamps, a single orange chair, and a framed picture on the wall.

Club Room (Club 89 King Size Bed Resort View)

  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room (Junior Suite King Beds Diamante View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Junior Room (Junior Suite King Beds Diamante View)

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Jr Suite King Size Bed Resort View)

A modern hotel room with a bed, a sofa, a coffee table, and a dining area.

Room (Jr Suite King Size Bed Resort View)

  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (1)

A hotel room with a sofa, armchairs, a coffee table, a TV, a desk, a bed, and a ceiling fan.

Standard Room, 1 King Bed (1)

  • Resort view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Plan de Los Amates, Blvrd Barra Vieja N3, Acapulco, GRO, 39890

What's nearby

  • Boulevard de las Naciones - 2 min walk - 0.2 km
  • Forum de Mundo Imperial - 3 min walk - 0.3 km
  • La Isla Shopping Village - 7 min walk - 0.6 km
  • Laguna Tres Palos - 5 min drive - 1.9 km
  • Arena GNP Seguros - 33 min drive - 10.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive
  • Free area shuttle
  • Free beach shuttle

Restaurants

  • ‪Comedor Mundo Imperial - ‬1 min walk
  • ‪Carnivore - ‬4 min walk
  • ‪Juan Valdez Cafe - ‬11 min walk
  • ‪Mizumi - ‬1 min walk
  • ‪Shu - ‬18 min walk

About this property

Palacio Mundo Imperial All Inclusive Resort

  • Palacio Mundo Imperial All Inclusive Resort is a great choice for a stay in Acapulco. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious hotel include 6 outdoor pools, a bar/lounge, and a fitness center.

All inclusive details

  • All-inclusive room rates at Palacio Mundo Imperial All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 407 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Children's club*

Pets

    • Pets allowed (dogs only, 2 total, up to 20 lbs per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, covered onsite valet parking

Offsite

    • Free area shuttle
    • Free beach shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Beach volleyball
  • Shopping
  • Free beach club nearby
  • Beach nearby
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Fitness center
  • 6 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall
  • Dock

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mizumi - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Marche - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Acua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Carnivore - This steakhouse serves lunch and dinner. Reservations are required. Open daily.
A ROMA - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 420 for adults and MXN 210 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 350 per night
  • Children's club access is available for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 1500 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel
PALACIO MUNDO IMPERIAL- All Inclusive MI ACAPULCO
PALACIO MUNDO IMPERIAL- All Inclusive MI Hotel ACAPULCO

Frequently asked questions

Is there a pool at Palacio Mundo Imperial All Inclusive Resort?

Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Palacio Mundo Imperial All Inclusive Resort?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 lbs per pet. There's a charge of MXN 1500 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Palacio Mundo Imperial All Inclusive Resort?

Yes, there's free valet parking.

What are the check-in and check-out times at Palacio Mundo Imperial All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Palacio Mundo Imperial All Inclusive Resort and nearby?

Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Palacio Mundo Imperial All Inclusive Resort also has 2 poolside bars and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near Palacio Mundo Imperial All Inclusive Resort?

Yes, there are 4 onsite restaurants, featuring seafood, pool views, and poolside dining.

Does Palacio Mundo Imperial All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Palacio Mundo Imperial All Inclusive Resort like?

Palacio Mundo Imperial All Inclusive Resort is in Puente del Mar, a short 3-minute drive from General Juan N. Alvarez Intl. Airport (ACA) and 4 minutes' walk from Forum de Mundo Imperial.

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Reviews

Palacio Mundo Imperial All Inclusive Resort Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Amenities

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The all-inclusive package offered abundant food, good restaurants, and convenient pool service with extras like access to other facilities and beach clubs. (3 reviews)
  • The restaurants offered abundant and tasty food with a variety of options. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

All of the staff were very friendly. Cleaning lady was the best. She made sure she checked in with us each day. She really treated us like family. The shuttle between the 3 resorts was very convenient. Overall really a great experience.
Verified review

10/10 Exceptional

M
Verified review

6/10 Good

Club 89 is not a thing anymore. Do not spend the extra $$ for the experience. Restaurants closed on days for dinner when they are supposed to be open (frustrating for the all inclusive package). Wish these details were included on the website so we could plan our stay better. Had no idea what the all inclusive package included until arrival.
Verified review

4/10 Fair

I had to pay for an upgrade, is like they offer i
Verified review

10/10 Exceptional

Habitaciones limpias, personal súper amable, recomiendo que vayas con él todo incluido ya que los restaurantes son muy buenos.
Verified review

10/10 Exceptional

Bueno excelente ricos de la comida
Verified review

10/10 Exceptional

Me gusta mucho el hotel es grande tiene sus albercas con agua cristalina y una temperatura increíble, las habitaciones son muy amplían cómodas y limpias y que decir el todo incluido sus restaurantes con alimentos muy abundantes y sabrosos
Verified review

8/10 Very good

Deben cambiar las toallas del club de playa, están todas deshilachadas y son pequeñas, solo los alimentos de los restaurantes de la noche son buenos, los snaks NO son de buena calidad
Verified review

10/10 Exceptional

El personal es super amable, está increíble que puedes hacer uso de instalaciones del Pierre y el Princess.
Verified review

2/10 Poor

Ya sabemos que pasa, quieren terminar con ese hermoso hotel, poco personal, con exceso de trabajo, obviamente sucia la alberca, sin toallas ni atención. Mal cada día, hace mes y medio fui y dije otra oportunidad debe ser un mal día, pero tristemente no. La constante es que terrible la administración. No vuelvo a ir definitivamente.
Verified review

10/10 Exceptional

Muy limpio y excelente servicio
Verified review

10/10 Exceptional

Todo increíble
Verified review

10/10 Exceptional

Con ganas de regresar !!!
Verified review

10/10 Exceptional

Una estancia excelente!! Super recomendable
Verified review

10/10 Exceptional

Todo muy bien
Verified review

2/10 Poor

La aplicacion nunca me dijo que en el hotel habia una convencion y me derivaron a otro hotel.
Verified review

6/10 Good

encontre cucarachas en mi habitacion
Verified review

10/10 Exceptional

Excelente hotel, en dónde te permiten combinar la estancia con otros hoteles del complejo. Muy buena atención y servicios.
Verified review

2/10 Poor

No se alojen en este lugar, te venden un todo incluido y al final no tienen la categoría ni los estándares para serlo Una decepción total, al llegar nos cobraron más dinero por darnos las habitaciones pero sin poder hacer uso de las instalaciones, esperamos hasta la 1 PM y nada, no te permitían comer nada, algunos restaurantes hasta cobraban los alimentos. Todo el tiempo te están vigilando, cuando ya logramos cenar, luego se no poder comer nada, te llevan unos tickets con la cuenta y todo el tiempo hasta para las toallas te piden el número de habitación. Los elevadores por lo regular siempre hay filas. Las instalaciones son viejas, la mayoría del personal es ineficiente. Cuando te bañas se sale el agua hacia el área del lavabo y de el escusado, hay que estar secando.
Verified review

6/10 Good

La habitacion es muy buena opcion, es amplia, tiene espacio distribuido bien y esta limpoa ademas de que elmpersonal de limpieza en habitacion es muy amable y deja todo super bien. La atencion en el hotel y su personal, esta 50/50 ya que muchos son amables y muy serviciales y muchos tambien parece que les cuesta hasta decirte buenos dias. Ademas en los restaurantes muchos te exigen que les dejes el tip a pesar de ser un hotel todo incluido y que muchas ocasiones no andas con dinero en el dia precisamente porque es todo incluido.
Verified review

8/10 Very good

Es la quinta vez que me hospedo en este hotel y es claramente por qué me encanta !! Pero esta vez conocí su club de playa y deja mucho que desear :( la alberca estaba muy sucia , se nota que no le dan mantenimiento y los meseros no son nada serviciales , hasta que yo me acerqué a uno de ellos pude pedir algo para beber … no me quiero imaginar si hubiese estado en el área de playa… menos me iban a atender ..
Verified review

10/10 Exceptional

Increíble todo
Verified review

8/10 Very good

Habitaciones limpias, sobre el cargador que tienen de tesla deberían de poner más y dejar las reglas claras, porque en una ocasión uno de valet me dijo que no estaba permitido conectarlo, pero otro vehículo lo estaba usando, o luego mencionaban que no habían dejado la llave, cuando a mi si me lo exigian.
Verified review

10/10 Exceptional

Los alimentos superaron mis espectativas
Verified review

2/10 Poor

La atención fue realmente nefasta. Pagamos un plan all inclusive que en la práctica no ofrecía ningún beneficio real. En el club de playa me quedé sin alimentos porque, según el personal, tenían una demora de 3 horas y ya no podían atenderme. Para poder comer era obligatorio hacer reservación; si no, simplemente te quedabas sin servicio. Claramente no están preparados para recibir a la cantidad de personas que aceptan, lo que se traduce en una pésima experiencia y mala atención.