Customs House Hotel offers a fantastic location, putting you just a 5-minute walk from Salamanca Market and Salamanca Place. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Customs House Restaurant, which serves seafood and is open for breakfast, lunch, and dinner. This historic hotel is also within a 15-minute walk of Constitution Dock and Hobart Cruise Terminal. The helpful staff and location get great marks from fellow travelers.
Languages
Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese
At a glance
Hotel size
30 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 427 ft (AUD 20 per night); reservations required; discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1846
ATM/banking
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.
Fees & policies
Optional extras
Credit card charges are subject to an extra charge
Children & extra beds
Rollaway beds are available for AUD 50 per night
Parking
Parking is available nearby and costs AUD 20 per night (427 ft away)
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart
Frequently asked questions
Does Customs House Hotel offer free cancellation for a full refund?
Yes, Customs House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Customs House Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Customs House Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Customs House Hotel?
Check-in start time: 2:00 PM; Check-in end time: 7 PM. Check-out time is 10 AM.
Is there an onsite casino at Customs House Hotel?
No, this hotel doesn't have a casino, but Wrest Point Casino (4-min drive) is nearby.
Are there restaurants at or near Customs House Hotel?
Yes, Customs House Restaurant offers seafood.
What's the area around Customs House Hotel like?
Customs House Hotel is located on the waterfront in Hobart Central Business District, a short 4-minute walk from Salamanca Market and 5 minutes' walk from Salamanca Place. Travelers love the hotel's prime location.
Customs House Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 21, 2025
Great stay
Room was very comfortable and staff very friendly, and great breakfast.
Rodney
Rodney, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Jan 19, 2025
Ideal home base to explore Hobart’s harbour area
Customs House is perfectly located to explore the harbour area of Hobart. We chose it for its proximity to the Salamanca market area and the harbour (including Mona museum ferry).
It’s an older building in a busy part of town, and there’s quite a bit of street noise but the retro fitted double glazed windows are effective. Beds were comfy, bathrooms clean, and the included breakfast was basic but perfectly fine.
Restaurant staff were great, and Nuri at reception was amazing; our initial room (1) suffered from some noise from the live music downstairs and she found us an alternative quickly at the quieter end of the hotel.
Carl
Carl, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 16, 2025
Very clean comfortable
We had not booked parking so had to use hotel overflow car park 10 min walk away
Jayne
Jayne, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 6, 2025
Steps tough
Good reception and help. Lots of steps required as elevator goes to level 2.5 - go elsewhere if lots of luggage. Great location and included breakfast was good at the harbor facing resturant but should be a room breakfast credit if early departure as the go meal is not worth it
Verified traveler
1-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Jan 3, 2025
Suzanne
Suzanne, 4-night trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 19, 2024
Bronwyn
Bronwyn, 2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Nov 29, 2024
Awesome old hotel. Great location.
Alexander D
Alexander D, 2-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 17, 2024
cathy
cathy, 2-night trip with friends
Verified Hoteles.com guest review
10/10 Exceptional
Nov 5, 2024
Beautiful hotel and exceptionally clean. The staff were friendly and helpful. Highly recommend!
Suzette
Suzette, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 1, 2024
Staff were very friendly, polite and helpful We ate our evening meal there which was fantasticThe breakfast was included menu choice amazing, hot breakfast and coffee delicious. Highly recommended. Our room had a view of the harbour. Very clean and spacious.
Deborah
Deborah, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Oct 25, 2024
Great location, great value for money
Melissa
Melissa, 1-night family trip
Verified Wotif guest review
8/10 Very Good
Oct 20, 2024
The location is perfect, the staff were very helpful and friendly. Food and drinks were very nice. Beds were very comfy, would definitely go back. Breakfast was amazing!!
Donna
Donna, 2-night family trip
Verified Wotif guest review
8/10 Very Good
Oct 20, 2024
Great location, easy walk to Salamanca for eats and drinks. Felt safe with the only access to accommodation needing a pass card. Parking available within an easy walk for an extra cost.
Sharon
Sharon, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Oct 17, 2024
We were surprised with how inexpensive this hotel was! Right on the waterfront, close to local restaurants, and very walkable to all’s of Hobart’s highlights. The included breakfast was the best hotel breakfast I have ever had. I would stay here again
Lachlan
Lachlan, 2-night family trip
Verified Wotif guest review
8/10 Very Good
Oct 14, 2024
Awesome location
Andy
Andy, 1-night romance trip
Verified Wotif guest review
8/10 Very Good
Oct 13, 2024
An old pub hotel! Very convenient for bus, tours and ferries.
Takao
Takao, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Oct 11, 2024
Richard
Richard, 7-night trip
Verified Expedia guest review
8/10 Very Good
Oct 7, 2024
Great location
Jonathan
Jonathan, 3-night trip
Verified Wotif guest review
10/10 Exceptional
Oct 1, 2024
The location was perfect for tour pickups and the market area. All of the staff we met were most helpful. Included breakfast was very good with a lot of choice. Highly recommended.
Staff friendly, rooms clean comfortable and quiet (we stayed mid week). Location is fantastic, brief walking distance to town/shopping, Salamanca markets, and the Harbour.
Complimentary breakfast was tasty too. Only downside was the cost for parking :(
Verified traveler
2-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Aug 27, 2024
We loved our stay !! We have stayed here over and over again; we enjoy the most for its Harbourside location and the inclusive breakfasts.