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Hermess Hotel

2.5 star property
Central hotel connected to the convention center, within easy reach of Aeon Mall Bukit Indah

Choose dates to view prices

Bukit Indah is the setting for Hermess Hotel, where comfort and convenience come together. Connect to WiFi in your room, take care of essentials at laundry facilities or store your luggage safely.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (6)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Digital TV service
  • Bathrobes

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive King Room

Executive King Room | Soundproofing, iron/ironing board, free WiFi

Executive King Room

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Free bottled water
Satellite channels
Desk
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
LED TV
Designer toiletries
Bidet
Private bathroom
Bathrobes
Free bottled water
  • 15 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Room

Superior King Room | Soundproofing, iron/ironing board, free WiFi

Superior King Room

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Soundproofing, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 1 sq m
  • Sleeps 2
  • 2 Twin Beds

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Property grounds
Kelulut Lodge
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
4.8 out of 10, 3 reviews
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About the neighborhood

Map
51, 53 & 55, Jalan Bestari 1/4, Taman Nusa Bestari, Johor Bahru, Johor, 81300

What's nearby

  • Aeon Mall Bukit Indah - 1 min drive - 1.5 km
  • Sutera Mall - 4 min drive - 4.2 km
  • Paradigm Mall Johor Bahru - 6 min drive - 6.0 km
  • KSL City Mall - 16 min drive - 15.3 km
  • Johor Bahru City Square - 18 min drive - 16.8 km

Getting around

  • Senai International Airport (JHB) - 29 min drive
  • Seletar Airport (XSP) - 32 min drive
  • Singapore Changi Airport (SIN) - 46 min drive
  • Kempas Baru Station - 11 min drive
  • JB Sentral - 19 min drive

Restaurants

  • ‪Din Kee Beef Noodle - ‬13 min walk
  • ‪Soul Thai Restaurant Bistro - ‬6 min walk
  • ‪Restoran Ah Hua 亚华美味杂菜饭专卖店 - ‬12 min walk
  • ‪玉麟美食中心 - ‬11 min walk
  • ‪Little Bear Lagourmet Desserts - ‬10 min walk

About this property

Hermess Hotel

At Hermess Hotel, you'll be just a 5-minute drive from Aeon Mall Bukit Indah and Sutera Mall. Guests will have free perks like WiFi and self parking. Also, LEGOLAND® Malaysia and Johor Bahru City Square are within a short drive.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2016

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50 per stay

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hermess Hotel
Hermess Hotel Johor Bahru
Hermess Johor Bahru
Hotel Hermess
Hermess Hotel Hotel
Hermess Hotel Johor Bahru
Hermess Hotel Hotel Johor Bahru

Frequently asked questions

Does Hermess Hotel offer free cancellation for a full refund?

Yes, Hermess Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hermess Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hermess Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hermess Hotel?

You can check in starting at 2 PM. Check-out time is noon.

What's the area around Hermess Hotel like?

Hermess Hotel puts you in Bukit Indah, in the heart of Johor Bahru. Popular attractions include LEGOLAND® Malaysia, which is 14 minutes away by car.

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Reviews

Hermess Hotel Reviews

7.6

Good

7.8

Cleanliness

6.6

Location

7.4

Staff & service

7.2

Eco-friendliness

7.6

Property conditions & facilities

Reviews

2/10 Poor

Fake marketing

The photo in the hotel.com is not real want. The marketing put fake photo. The hotel bed is too soft and the pillow also . I sleep for 1 night now whole body and neck pain .
Ong, 1-night trip

4/10 Fair

Shower heater casing not properly installed, wires were exposed. No lift. Toilet not able to flush. No security and car needed to park in darkside
Chee Kai, 1-night trip

8/10 Very good

Facilities good
1-night trip

4/10 Fair

Booked a non-smoking room but the room has a lingering cigarette smell when we first entered the room. Room towels were old and bedsheets had stains on it.. Acceptable for budget travellers i feel.
Carmen, 2-night trip

8/10 Very good

Paperwall

Everything was good except for the thin wall with gaps (windows). From the original design, it should be one big room but the owner divided it up to two rooms which the other end is a bigger window and the partition was not seal up properly with the window glass, leaving some gap there. You could hear the opposite room talking, sneezing, coughing and the phone ringing and vibrating the whole night. you can also smell the coffee they make in the morning... please do something about it. :(
1-night trip

8/10 Very good

My family feedback the staff in duty is not so friendly
Emily, 1-night trip

2/10 Poor

Reservations puzzled

Staff not aware of hotel.com reservations
Prabakaran, 1-night trip

8/10 Very good

Nice hotel..clean and comfort

Comfortable and quite place..easy to go anywhere..jusco..jb town even easy to looking for food
1-night trip

10/10 Exceptional

Great location

Hotel are easy to access to legoland,Sutera Mall.nearby have many good stalls and Massage shop.
Laurel, 1-night trip

10/10 Exceptional

Comfortable hotel

It's a good hotel, worth the money. The room was clean and the bed and pillows were amazing, totally had the best sleep. The staffs were friendly and polite.
1-night trip

4/10 Fair

Dark room and broken bathroom wall and the cabinet

room is dark the bathroom wall broken and pipes exposed the sink cabinet has spoilt and the door will drop off when try to open overall poor
SL, 2-night trip

8/10 Very good

Affordable Stay

Staffs were helpful and friendly! Able to recommend food delivery at the hotel reception. Was rather out of the way, not centralised area of JB. Though its quiet and not much traffic around the area! Did not provide a tissue box and the tv had some problems with connecting.
Jenice, 1-night trip

6/10 Good

1 night stay is okie

We stay in family room(201) with 1 king & 1 single bed. Beds are good, but water heater is out of order. Some lights are not in working order. No window.
Kent, 1-night trip

8/10 Very good

Nice and comfortable
Liang, 1-night trip

4/10 Fair

Inadequate fire escape signage

i hate the toilet. No glass shower screen. When taking shower water splatter all over the toilet. Advertisement did not state windowless room. Really hate windowless room. This hotel is basically a conversion of 3 storey shop lots to hotel. Pictures shown in Hotels.com ad not same as actual. Don't be fooled by photos posted.
Edward Lim, 1-night trip

2/10 Poor

Terrible experience ever!!

This is the worst hotel we have ever paid for! My friend and I tried to check in at hotel at midnight but noticed booked the wrong date at one day before. Although the hotel checked that they do have room available, they refused to provide us the room out of goodwill and turned us away. I requested to the staff that I wish to talk to the manager over the phone but the manager hanged up even before I get to speak! What kind of customer service is this?!? We will definitely not book this hotel again! So unprofessional and not customer-oriented!
Gary, 1-night trip

8/10 Very good

Your need a car to move around

Yes is clean and includes toiletries such as toothbrush n paste ... you need key card to access into the hotel. Your need to have car to move around that area.
johnny, 2-night trip

8/10 Very good

Please change your bath towels

Everything was great except the condition and cleanliness of bath towels and no tissues provided. Being only a 3 storeys hotel there are no lifts, so be prepared to climb stairs.

8/10 Very good

Value for money

Pleasant

6/10 Good

Good

Generally ok.

10/10 Exceptional

Good for price.

Quiet stay.

8/10 Very good

Their wifi was strong and good. Around the hotel got food shop and 7-11 is convenient. And night time got security guard outside the hotel to take look at car and they will reserve some parking for customer. Overall is good.

2/10 Poor

不夜城

従業員の皆さんは非常に丁寧でした。 が、 窓の無い部屋。 シーツにシワのあるベッド。 朝まで共鳴するホテル隣のディスコ。 お金を払って泊まるとこではありません。

4/10 Fair

Review for Hermess Hotel

Omy, the stay with small cockroaches! I stay there for 2 days, and I seen cockroach for 2 days! Furthermore is so noisy with the club downstair, only when we are going to sleep at 12 plus, then the loud music start! Please improve on the sound proof and cleanliness. Other than that the WIFI is strong! Good about that!

2/10 Poor

Very very very basic

Basically just a room, no lift, no room service, no phone in room, no breakfast. Window in room sealed and totally blacked out. Music playing until 2am thank god it was only one night.