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Crystalbrook Riley

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Crystalbrook Riley offers a great location, putting you within a 15-minute walk of Cairns Esplanade and Cairns Marlin Marina. You can visit the spa to indulge in massages, body wraps, or mani/pedis, and Asian cuisine is served at Paper Crane, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • 6 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $239
$262 total
includes taxes & fees
Sep 14 - Sep 15

Why we love this property

Asian and local food gems
Culinary magic happens at a restaurant with poolside and ocean views. 2 bars enhance dining experiences. Vegan, vegetarian, and locally-sourced options shine.
Spa retreat paradise
The full-service spa offers treatments in couples rooms, plus body scrubs, facials, and massages. A 24-hour gym and garden round out this relaxation hub.
Dreamy pillow paradise
Wrapped in plush bathrobes, guests drift into blissful sleep on premium bedding. The luxury hotel offers blackout drapes and a pillow menu for perfect rest.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Resort King

A neatly made bed with a book titled "Whatever You Think, Think the Opposite" by Paul Arden, a brown pillow, and a bedside lamp.

Resort King

9.2 out of 10
Wonderful
(21 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban King

A neatly made bed with a book titled "Whatever You Think, Think the Opposite" by Paul Arden, a brown pillow, and a bedside lamp.

Urban King

8.8 out of 10
Excellent
(36 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Urban Twin

A neatly made bed with a hat and book on it, surrounded by pillows and a bedside lamp.

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Resort Twin

A neatly made bed with a hat and book on it, surrounded by pillows and a bedside lamp.

Resort Twin

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Sea King

A hotel room with a large bed, a desk, a chair, a television, and a view of the sea.

Sea King

9.6 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Sea King

A room with a large window offering a view of a body of water and mountains. There is a round side table with a vase of flowers and a book. A dark blue armchair with a round cushion is positioned next to the window.

Panoramic Sea King

9.2 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Sea

A hotel room with a large bed, a desk, a chair, a television, and a view of the sea.

Family Sea

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Urban

A hotel room with a large bed, a desk with a chair, a dining table with apples, and a view of the city through large windows.

Family Urban

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Resort

A modern hotel room with a large bed, a desk, and a view of the ocean.

Family Resort

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Urban Panoramic King

A modern hotel room with a large bed, a desk, and a view of the cityscape through floor-to-ceiling windows.

Urban Panoramic King

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sea Bath Panoramic King

A modern bathroom with a freestanding bathtub, a glass vase with flowers, and a view of a body of water and mountains through large windows.

Sea Bath Panoramic King

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Resort Suite

A modern bedroom with a large bed, a wooden dresser, and a mounted TV.

Resort Suite

  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Sea Suite

A modern living room with a sofa, armchairs, a coffee table, and a desk. There are framed pictures on the wall, a TV mounted on the wall, and a view of the ocean through large windows.

Sea Suite

  • Sea view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Urban Suite

A modern hotel room with a sofa, a round coffee table, a desk, and a bed.

Urban Suite

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Resort Double Double

A hotel room with two beds, a sofa, a small table, and a view of a pool and palm trees.

Resort Double Double

  • Resort view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Riley Suite

A hotel room with a large window offering a view of the sea and mountains, a bed with white linens, a wooden desk with a plant, and a flat-screen TV mounted on the wall.

Riley Suite

  • Sea view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE CITY VIEW KING BED

  • Sleeps 4
  • Free WiFi

View all photos for Urban Panoramic

Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 1,016 reviews
The price is $174
$191 total
includes taxes & fees
Sep 14 - Sep 15
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About the neighborhood

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Cairns Night Markets - 8 min walk - 0.7 km
  • Cairns Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Cairns Marlin Marina - 11 min walk - 1.0 km

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive
  • Cairns Station - 19 min walk

Restaurants

  • ‪Muddy's Cafe - ‬3 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪Boardwalk Social by Crystalbrook - ‬7 min walk
  • ‪Atrium - ‬3 min walk
  • ‪Paper Crane - ‬1 min walk

About this property

Crystalbrook Riley

  • Crystalbrook Riley offers a great location, putting you within a 15-minute walk of Cairns Esplanade and Cairns Marlin Marina. You can visit the spa to indulge in massages, body wraps, or mani/pedis, and Asian cuisine is served at Paper Crane, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 311 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 1 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (AUD 20.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Bike storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • First-run movies
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • 2 bathrooms
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Paper Crane Pool Side - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Rocco - Overlooking the ocean, this rooftop bar specializes in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club - Overlooking the ocean and pool, this bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 42 for adults and AUD 21 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs AUD 20.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses some solar energy. Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley offer free cancellation for a full refund?

Yes, Crystalbrook Riley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystalbrook Riley?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.

Are pets allowed at Crystalbrook Riley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystalbrook Riley?

Yes. Self parking costs AUD 20.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crystalbrook Riley?

No, this hotel doesn't have a casino, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystalbrook Riley and nearby?

Crystalbrook Riley has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Crystalbrook Riley?

Yes, Paper Crane offers alfresco dining, Asian cuisine, and ocean views.

What's the area around Crystalbrook Riley like?

Crystalbrook Riley is in Cairns Central Business District, a short 10-minute drive from Cairns Intl. Airport (CNS) and 2 minutes' walk from Cairns Esplanade. Travelers give top marks for the hotel's prime location.

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