My wife and I travel a lot. First and foremost, all the reviews are correct in that the staff is wonderful, truly wonderful. HOWEVER, we were debating between 2 or 3 stars for several reasons.
Our shower had low pressure and barely ever got even warm. In a cool place like this, a nice, hot shower would’ve been perfect.
Furthermore, there is no tub in the bungalows to be able to take a nice, hot bath and in fact, the entire property does not have ANY tubs or group hot tubs. No pool (that was a given) and no way to get any hot water.
Lastly but very importantly, it takes 30 minutes from a regular road each way to get up to and back down from the hotel. In a week, you’ll spend an equivalent of an 8 hour day just going up the long, unpaved, little path to the hotel.