In a great location, in the centre of cardiff, within walking distance to the castle and other local sights.
Room is as you would expect for comfort. On the surface everything looked clean, however, the sheets and pillow cases on at least one of the beds didnt seem to have been changed, with dried nasal mucus on the sheets and marks on the pillow cases.
The rooms are not particularly modern, but give you all you needed.
Aside from the lady with tied back, long brown hair and glasses, the service from the rest of the front desk reception was extremely slow, as if it was their first day on the job. The lady, whom we unfortunately didnt see a name tag for, was making up for the lack of efficiency and effectiveness of the other staff. She is doing a fantastic job.