Skip to main content

Balai Princesa

3.5 star property
City-center Puerto Princesa hotel with spa

Choose dates to view prices

In the heart of Puerto Princesa City Centre, Balai Princesa offers a serene retreat with a cooked-to-order breakfast and roundtrip airport shuttle. Rejuvenate at Balai Spa or unwind in the garden, sauna, or coffee shop/cafe. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Free airport shuttle
  • Sauna
  • Hot tub
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Meeting room
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Bathrobes
  • Free self parking
  • Free toiletries
The current price is $80
$98 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Room

Superior King Room | Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

Free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 4
  • Free WiFi

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 8
  • Free WiFi

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • Free WiFi

Similar properties

Outdoor pool
Best Western Plus The Ivywall Hotel - Palawan
Puerto Princesa City Centre
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 587 reviews
The price is $73
$89 total
includes taxes & fees
Jun 1 - Jun 2
Best Western Plus The Ivywall Hotel - Palawan
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300

What's nearby

  • Robinsons Place Palawan - 5 min drive - 1.8 km
  • SM City Puerto Princesa - 5 min drive - 2.5 km
  • NCCC Mall Palawan - 6 min drive - 2.8 km
  • Puerto Princesa City Baywalk - 7 min drive - 3.5 km
  • Hartman Beach - 11 min drive - 4.2 km

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Elmers Pares Plaza - ‬11 min walk
  • ‪OurTable Coffee Shop - ‬12 min walk
  • ‪Miss Tea - ‬12 min walk
  • ‪A&A Plaza Hotel - ‬12 min walk

About this property

Balai Princesa

  • Located just 1.3 mi (2 km) from the airport, Balai Princesa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or reflexology. Other highlights include a hot tub, a sauna, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Garden
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 2000.0 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Does Balai Princesa offer free cancellation for a full refund?

Yes, Balai Princesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Balai Princesa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Balai Princesa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Balai Princesa?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Balai Princesa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Balai Princesa and nearby?

Balai Princesa has a spa and a garden.

What's the area around Balai Princesa like?

Balai Princesa puts you in Puerto Princesa City Centre, in the heart of Puerto Princesa. Popular attractions include Robinsons Place Palawan, which is 2 minutes away by car.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The spa services, including massages and access to saunas and jacuzzis, were highly praised for their quality and relaxing experience. (7 reviews)
  • The complimentary breakfast was delicious with a wide variety of options. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast
Airport
Restaurant
Coffee
Quiet - room
Cafes
Bathroom

Reviews

Verified

10/10 Exceptional

The pool was great the massage was fantastic, the restaurant was super and the hotel was awesome
john, 1-night trip
Verified

10/10 Exceptional

Off the main road for a quiet stay. Comfortable spacious 2 bed room. We much appreciated the included breakfast and the airport transfer! Staff was very attentive,we went out for dinner they were kind to be waiting for us on our return.
Gabriela, 1-night trip
Verified

6/10 Good

Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.
Donald, 1-night trip
Verified

10/10 Exceptional

The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.
Patrick, 1-night trip
Verified

10/10 Exceptional

Cozy place with great amenities

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.
David, 2-night trip
Verified

10/10 Exceptional

It’s quiet and the staff are very friendly
Virginia, 3-night trip
Verified

8/10 Very good

The staff were all helpful.
Cynthia, 3-night trip
Verified

10/10 Exceptional

Amazing staff!
Verified

10/10 Exceptional

Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Mitchell, 3-night trip
Verified

10/10 Exceptional

Staff was nice. Room was comfortable. Had the best massage ever.
Monica, 1-night trip
Verified

10/10 Exceptional

Very relaxing and artful with the bonsai garden.
David, 2-night trip
Verified

10/10 Exceptional

Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Kimberly, 1-night trip
Verified

10/10 Exceptional

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Cindy, 1-night trip
Verified

10/10 Exceptional

The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Becky, 2-night trip
Verified

10/10 Exceptional

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Robert, 1-night trip
Verified

4/10 Fair

So high aircon , food was not good, that hotel price for one night was so high for that all service not good. Breakfast was not good, you must order small list food, what was not enought, if you want order example extra eggs. You must pay extra. Restaurant that food was not enought they list, ”sorry no have”. Yacuzzi look so dirty and we wouldnt want go that kind water to relax. People are so nice and nothing bad to say them. I quess owner was creed and not was so cleaver to thinkig forward to clients was happy. I been Manu same kind price hotel all in the world and this is nightmare.
marko, 4-night trip
Verified

6/10 Good

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Jean Jack, 2-night trip
Verified

10/10 Exceptional

Overall a very pleasant stay! Highly recommended!

My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
2-night trip
Verified

10/10 Exceptional

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Aniceto, 1-night trip
Verified

10/10 Exceptional

Great place staff was wonderful. I would stay here again.
Mary, 1-night trip
Verified

10/10 Exceptional

Cozy place…
Dave, 3-night trip
Verified

10/10 Exceptional

Very nice stay
jerome, 1-night trip
Verified

6/10 Good

Pleasant stay
Charles Keith, 2-night trip
Verified

8/10 Very good

Balai Princesa is an excellent, simple and small facility but short changed by a staff who were either new or incompetent - perhaps because we arrived at night with the night crew who did not explain much about the facility has to offer! The day crew however were excellent and knowledgeable!
Federico T, 2-night trip
Verified

10/10 Exceptional

The staff were very warm and welcoming, whenever we had a request such as getting a tuck tuck or a taxi , laundry, prepared breakfast (we’re leaving before the cafe opened) they immediately fulfilled the request with a smile. It is a boutique hotel about is small, but very charming. The room was spacious and the air conditioning was on all day so when we returned the room was nice and cool. The only thing that we found as a problem was the water pressure in the shower, but it has been the same issue throughout the islands. It is a little distance from restaurants and the city center, but a tuck tuck is always nearby and it is very economical to get to different places.
Rosa, 2-night trip