The property is in need of a full mantainance, almost all personnel are in need of uniforms, we ask for an extra bed for hours, if you compare this fairmont property with other fairmont properties is miles away from the quality and service of the others, it shouldnt even be a Fairmont, i have stayed three times in this hotel, some years ago it was as good as fairmont in San Francisco, now it is of a different category,treatment in personnel is not good, quality of food, not that good, the property is falling apart, elevators are bad working, the only beautiful thing is the dog they have at the lobby. Dont even bother to compare it with Aman, Jordan Fairmont is a Ferrari and a old Subaru car in quality comparation. Please try to do something to this place, it use to be a 5 star place , now it feels like an old, rusty, uncleaned, 3 star hotel with a bad mood from personnel in it.