4/10 Regular
18 jun. 2025
Arrived 6/17 almost 40 mins late as it was due to personal issues and was hoping to get checked in quick since I paid in full a 1 night stay with my children, was met with alot of push back from the manager who inconvenienced me by having me drive 10 mins in 87 degrees with my kids to load money onto a card for $50 incidentals even AFTER the girl at front desk asked on my behalf if they could do anything else since I was paid up already and the cold,stale,manager said "no we cant sorry " in an unfriendly monotone. All that grief and then I return back just to get a room with hairs on the bathroom floor and stained pillows we hadnt even slept on....I had to buy cleaning supplies it was dreadful and I had to maintain composure even though I felt highly bothered. I chose this hotel because my family and I stayed in the past for longer periods of time and this wasn't an issue before.. quality has gone down I see so I don't see us coming back for awhile if at all..
Desiree
Desiree, viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com
