From the moment we walked in, I had a feeling. We check in with no problem, that was the easiest plan then it went all downhill from there. One of the elevators was out of service, there were trash cans on every floors overflowing with trash, there was some kind of substance in the elevator. Once we got to the room, it didn’t get any better, there were stains on the pillows and different places on the walls and then once in the bathroom, found a roach crawling up the wall and bathtub, shower and sink were completely disgusted. Me and my fiance instantly started feeling disgusted like we didn’t wanna touch anything. Then there was no protective latch on the door, the door looked like it had previously been kicked in or something. The pics we saw on Hotels.com painted a totally different picture than what we saw at that hotel. But because we checked in later in the evening, we had to survive thru a night at that hotel but the next day we checked out and switched to another hotel as soon as we could.