There were so many things wrong that I don't know where to start. The hotel needs to be rehabbed: cracks in the walls, paint peeling from the walls, bathroom shower faucet broken (and broken item sitting on tub), rust on fixtures, wall fixtures was broken (e.g., soap dispenser), fridge didn't get cold. There was no hot water, TV didn't connect to wi-fi, TV repeatedly powered off within 20 seconds of cutting it on but powered on during the night while I was asleep, towels/cloths were old and thin. That was inside the room. The outside matched: old rugs, doors are difficult to open/close due to wear/tear, key card reader didn't work, elevator rickety, walls/doors scratched up and peeling, trash piled up atop lobby trash bins, visible dust, dirt, and trash particles on carpet, soda machine didn't give cold soda. The hotel also doubles as an SRO so there are people who live a vagabond lifestyle staying there. That was actually the most redeeming quality- they provide supportive housing to lower SES persons, but I'd like to have been prepared for that before I booked. They were nice however. I conversed with several. But, you can imagine the conflict that arose from other guests who did not expect the aesthetics to be what they were. This just intensified frustrations and made the stay uncomfortable.