In the heart of Madrid, The Westin Madrid Cuzco welcomes you with a cozy library and bar. Stay connected with in-room WiFi, get fit at the gym or unwind at your convenience. Previous guests praise the multilingual staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pet friendly
Parking available
Free WiFi
Restaurant
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
Business center
Meeting rooms
24-hour front desk
Library
Front-desk safe
Snack bar/deli
Laundry service
Feel at home (6)
Free cribs/infant beds
Living room
Television
Daily housekeeping
Laundry facilities
Espresso maker
The current price is $214
$214
$235 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Culinary delights galore
This hotel offers a restaurant, a bar, and a buffet breakfast. Vegan and vegetarian dining options satisfy all tastes, including a vegetarian breakfast.
Dreamy comfort sleep
Sumptuous sleeping surfaces with hypo-allergenic and premium bedding await restful nights. Memory foam mattresses cradle tired bodies, with minibars nearby.
Paseo de la Castellana, 133, Madrid, Madrid, 28046
What's nearby
Paseo de la Castellana - 1 min walk - 0.0 km
Azca Financial District - 1 min walk - 0.0 km
Cuzco Square - 2 min walk - 0.2 km
Bernabéu Stadium - 10 min walk - 0.9 km
Plaza de Castilla - 10 min walk - 0.9 km
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive
Nuevos Ministerios Station - 17 min walk
Madrid (XTI-Chamartin Train Station) - 22 min walk
Madrid Chamartín Station - 24 min walk
Cuzco Station - 2 min walk
Plaza de Castilla Station - 10 min walk
Tetuan Station - 11 min walk
Restaurants
Lobby Bar - 5 min walk
La Garriga - 3 min walk
Tasca La Farmacia - 3 min walk
La Tahona - 3 min walk
Restaurante Garuda Madrid - 5 min walk
About this property
The Westin Madrid Cuzco
The Westin Madrid Cuzco offers a great location, putting you within just a 10-minute walk of Bernabéu Stadium and Plaza de Castilla. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, National Prado Museum and Gran Via are within a short drive. Public transportation is just a short walk: Cuzco Station is steps away and Plaza de Castilla Station is 10 minutes.
At a glance
DONE
Hotel size
287 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 66 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite self parking (EUR 35 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Snack bar/deli
Working away
Business center
Meeting rooms
Conference space (7599 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Television in common areas
Fitness center
Vegan dining options
Vegetarian dining options
Double-glazed windows
Waste recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Lowered electrical outlets in bathroom
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Memory foam mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 33 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
Dining venue(s)
Children & extra beds
Rollaway beds are available for EUR 60.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per pet, per day (maximum EUR 150 per stay)
Parking
Self parking costs EUR 35 per day
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
AC Hotel Cuzco by Marriott
The Westin Madrid Cuzco Hotel
The Westin Madrid Cuzco Madrid
The Westin Madrid Cuzco Hotel Madrid
Frequently asked questions
Does The Westin Madrid Cuzco offer free cancellation for a full refund?
Yes, The Westin Madrid Cuzco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Madrid Cuzco?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 66 lbs per pet. There's a charge of EUR 50 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Westin Madrid Cuzco?
Yes. Self parking costs EUR 35 per day.
What are the check-in and check-out times at The Westin Madrid Cuzco?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at The Westin Madrid Cuzco?
No, this hotel doesn't have a casino, but Casino Gran Via (7-min drive) is nearby.
What is there to do at The Westin Madrid Cuzco and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Westin Madrid Cuzco?
Yes, there's an onsite restaurant.
What's the area around The Westin Madrid Cuzco like?
The Westin Madrid Cuzco is in Tetuán, a short 2-minute walk from Cuzco Station and 8 minutes' walk from Bernabéu Stadium.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
8.8
Staff & service
9.0
Property conditions & facilities
Popular mentions
Service staff
Room
Location
Gyms (public)
Breakfast
Restaurant
Reviews
Verified
10/10 Exceptional
Jan 17, 2026
Staff was great.
Richard
Richard, 4-night trip
Verified
10/10 Exceptional
Oct 16, 2023
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Alan
Alan, 5-night trip
Verified
8/10 Very good
Oct 31, 2025
Great hotel and location near the Santiago Bernabeu. Clean and tidy hotel. Washroom did not have a door which is weird. Stayed with my daughter at the Westin Cuzco to watch the Classico. Had to leave the room when my daughter or I had to shower.
Ibrahim
Ibrahim, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2024
Great location. Close to metro station. Lots of restraunants nearby.
Yunfei
Yunfei, 6-night trip
Verified
10/10 Exceptional
Sep 18, 2023
Really good ubication, really close to the stadium and you can find a lot of places to eat or drink, also the restaurant from the hotel was really good, the service in general,
Abraham
Abraham, 2-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Helpful and friendly staff, great room (corner suite was large with a comfortable pull-out sofa bed), and a really delicious breakfast.
Location is about 20-25 min from many common destinations. We didn’t use metro but there was a main stop right nearby.
Safe area even late at night.
Mukesh
Mukesh, 4-night trip
Verified
10/10 Exceptional
Nov 1, 2023
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Alvaro
Alvaro, 2-night trip
Verified
10/10 Exceptional
Jul 29, 2024
Amazing staff
Samuel
Samuel, 1-night trip
Verified
6/10 Good
Sep 22, 2023
Fair
My experience is a little biosed, because on one side I really liked the place, but on the other I didn't seep.
Hotel condition was okay, it was clean, friendly staff, gym was nice, fast elevators, the breakfast nice, restaurant with very good food and selection of drinks, the area nice, very easy access to taxi, shops and restaurant.
But a hotel at this class shouldn't have problems with e.g water pressure, so it drops when other rooms turns on their water, stains/spots on the couch and a bed, which I found was impossible to sleep in, as it was extremely hard - and it moved around on the floor at the slighsts movement. Never had such experience in a hotel - so I don't know if it was me or the bed, but for 3 days I didn't sleep well.
Will I visit again - not likely - perhaps another room with a better bed.
Ole
Ole, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Check in was quick, friendly and faultless. Reception team member explained all relevant information and made us feel welcome.
Room was bigger than expected and furnished in a light, modern and comfortable style.
We stayed here to go to a football match at the Bernabéu, after reading the hotel is 10 minutes walk away. It was a maximum of 10 minutes, very easy walk and so convenient for the stadium.
The hotel met or exceeded expectations, excellent value considering the location and quality.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Was a great property..... 5 stars on my end!!!
Would recomended all the way around
Excelente
Edgar
Edgar, 9-night trip
Verified
10/10 Exceptional
Sep 1, 2025
Very clean and nice hotel. Close to the metro, too.
Brandon
Brandon, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2025
Excellent hotel
Excellent hotel, has everything you ever need
Geoff
Geoff, 3-night trip
Verified
10/10 Exceptional
Apr 11, 2023
Very nice hotel in good location at great price.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Nov 24, 2025
Amazing hotel in the center of Madrid, it was a long time since I found a place where the stuff from first to last were so amicable, helpful and always with the best willing to make you feel welcome! Thanks!
Giorgio
Giorgio, 6-night trip
Verified
10/10 Exceptional
May 16, 2023
Nice hotel, pleasant stay
Frank
Frank, 4-night trip
Verified
10/10 Exceptional
Sep 13, 2022
Staff were very friendly and helpful.
Mark
Mark, 3-night trip
Verified
8/10 Very good
Aug 3, 2022
It was very convenient for us to stay there We really have no complaints about the hotel
Would stay there again
Joseph
Joseph, 4-night trip
Verified
10/10 Exceptional
Jul 31, 2022
Great location for the Metro and to the soccer stadium. The gym in the hotel is great!
Grace
Grace, 8-night trip
Verified
10/10 Exceptional
Jul 18, 2022
Very good room and lobby
Robley
Robley, 2-night trip
Verified
10/10 Exceptional
Sep 26, 2022
Perfect for a business or leisure stay. Only complain was the price for the breakfast
Ricardo
Ricardo, 2-night trip
Verified
2/10 Poor
Sep 29, 2025
So noisey, the street noise woke me up multiple times a night.
Checkin and baggage drop off were like it was their 1st day on the job.
The breakfast staff were grumpy and insulting.
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
Feb 15, 2023
Very good
Mohamed
Mohamed, 1-night trip
Verified
10/10 Exceptional
May 29, 2023
The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.