Hotel Majapahit Surabaya - MGallery

5.0 star property
Luxury hotel with 3 restaurants, near Tunjungan Plaza

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Photo gallery for Hotel Majapahit Surabaya - MGallery

Front of property
Exterior
Outdoor pool
2 bars/lounges, pub
Classic Room, 1 King Bed | View from room
Experience the luxury of Hotel Majapahit Surabaya - MGallery, nestled close to Taman Hiburan Rakyat and BG Junction. Unwind with a body treatment at Martha Tilaar Spa or bask in the sun by the outdoor pool. Savor international cuisine at one of three on-site restaurants, and stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Non-smoking
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free shopping center shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
The current price is $67
$81 total
includes taxes & fees
Mar 10 - Mar 11

Room options

Available filters for rooms
Showing 5 of 5 rooms

Heritage Suite King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 44 sq m
  • Sleeps 4
  • 2 Twin Beds

Majapahit Legendary Suite King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
  • 97 sq m
  • Sleeps 4
  • 1 King Bed

Heritage Suite Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
  • 57 sq m
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275

What's nearby

  • Tunjungan Plaza - 3 min walk
  • BG Junction - 13 min walk
  • Surabaya Plaza Shopping Mall - 16 min walk
  • Grand City Surabaya - 17 min walk
  • Surabaya Zoo - 6 min drive

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Tandes Station - 21 min drive
  • Surabaya Pasar Turi Station - 23 min walk
  • Surabaya Gubeng Station - 28 min walk
  • Surabaya Kota Station - 29 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Toby’s Estate - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Genki Sushi - ‬3 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪Fish and Co. - ‬4 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Hotel Majapahit Surabaya - MGallery features a rooftop terrace and puts you within a 5-minute walk of Tunjungan Plaza. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Indigo Restaurant, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

Dining

Indigo Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Sarkies Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This coffee shop overlooks the garden. Open daily.
The Maj Pub and Dine - This pub specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 223850 per person
  • Airport shuttle service is offered for an extra charge of IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 453750.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

Does Hotel Majapahit Surabaya - MGallery offer free cancellation for a full refund?

Yes, Hotel Majapahit Surabaya - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Majapahit Surabaya - MGallery?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Majapahit Surabaya - MGallery?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Majapahit Surabaya - MGallery?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Majapahit Surabaya - MGallery?

Yes, an airport shuttle is available. The charge is IDR 340000 per vehicle one-way.

What are the check-in and check-out times at Hotel Majapahit Surabaya - MGallery?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Majapahit Surabaya - MGallery and nearby?

Hotel Majapahit Surabaya - MGallery has 2 bars, a spa, and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel Majapahit Surabaya - MGallery?

Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.

What's the area around Hotel Majapahit Surabaya - MGallery like?

Hotel Majapahit Surabaya - MGallery is in Genteng, a short 3-minute walk from Tunjungan Plaza and 16 minutes' walk from Surabaya Plaza Shopping Mall.

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Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceptional
Beautiful colonial hotel in the city with wonderful service and ambiance. Spacious rooms and lovely gardens. In house restaurant Indigo serves delicious local and western fare.
2-night trip

10/10 Exceptional

Hotel Majapahit Surabaya - MGallery
Amazing hotel great staff helpful friendly and made you feel very special
Rupert, 2-night trip

10/10 Exceptional

This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Agus, 1-night trip

10/10 Exceptional

Love this hotel ... highly recommend it!!!
iskandar sani, 2-night trip

10/10 Exceptional

We love it
Novi, 1-night trip

10/10 Exceptional

Unique historical building makes the experience extra special.
Jerry, 2-night trip

10/10 Exceptional

Enjoyed our stay, great service, staff alert to your needs.
Poh Choo, 2-night trip

10/10 Exceptional

This must be one of my favourite hotels ever. Perfect in every way!
Ravindra, 1-night trip

10/10 Exceptional

Beautiful luxurious historic hotel. Excellent breakfast buffet
Carolyn, 1-night trip

10/10 Exceptional

The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
HANS, 5-night trip

10/10 Exceptional

Beautiful hotel in the heart of the city
It's a really beautiful property in the heart of town. Staff were friendly and helpful, although their English was limited. Breakfast included a nice mix of Indonesian and Western fare. One bonus was the car-free morning on Sundays, which allowed us to walk along JalanTunjungan, which is usually very busy.
Wide selection of sambals (chili sauces)
The view from our room
Snakeskin fruit, which is grown only in Indonesia (you can find it in Singapore and Malaysia though)
Kevin, 2-night trip

10/10 Exceptional

Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Zoy, 2-night trip

10/10 Exceptional

Amazing stay
We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
Anna, 4-night trip

10/10 Exceptional

This is a repeat visit and I was warmly welcomed back. My room had a surprise waiting for me, fresh flowers and a snack as well as a thank you from management. Whatever my reason for traveling to Surabaya, I wouldn't stay at any other hotel. The architecture and surroundings are unique and beautiful but the true beauty of this hotel is the staff who are friendly and well-trained to attend to details. This is a charming gem of a place. I happily look forward to future visits.
Wendy Anne, 1-night trip

8/10 Very good

The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.
2-night trip

10/10 Exceptional

The best choice in Surabaya
A impeccable boutique hotel in Surabaya. Elegant environment including lobby, hallways and gardens. You can have a spacious and elegant room with a valuable price. Services are perfect too.
CONGWUN, 1-night trip

10/10 Exceptional

a historical landmark in indonesian history. built in 1910 truly a beautiful hotel.
Joseph, 1-night trip

10/10 Exceptional

I love the sense of authenticity of the building, the gardens are beautiful and well maintained.
Agus, 1-night trip

10/10 Exceptional

Love the old colonial style
David, 3-night trip

10/10 Exceptional

A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Jill, 1-night trip

10/10 Exceptional

great stay
Excellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus
samuel, 2-night trip

10/10 Exceptional

Friendly and attentive staff
Mohamad Nasir, 2-night trip

10/10 Exceptional

Visiting family in Surabaya
Excellent stay - beautiful 114 year old Hotel nestled among high rises For age or has been very well maintained Very nice change of pace from sterile chain hotels Nuce breakfast
clifford, 2-night trip

10/10 Exceptional

Beautiful property with its history. Rooms requires an uplift look.
DIANA, 1-night trip

10/10 Exceptional

It was a lovely, luxurious stay for us. A piece of history in the heart of Surabaya. Thanks for having us.
Laura, 2-night trip