In the heart of Copenhagen, ProfilHotels Mercur offers a convenient base to explore Tivoli Gardens and City Hall Square. Connect to WiFi in public areas, then rent a bike or challenge yourself at the outdoor tennis court. The helpful staff has left a lasting impression on previous guests.
Copenhagen (ZGH-Copenhagen Central Train Station) - 7 min walk
Nørreport Station - 14 min walk
Vesterport Station - 2 min walk
Rådhuspladsen Station - 8 min walk
Forum Station - 13 min walk
Restaurants
Lobby Bar - 5 min walk
Royal Bar - 4 min walk
Axelborg Bodega - 5 min walk
Ø12 Coffee and Eatery - 5 min walk
Café Vivaldi - 5 min walk
About this property
ProfilHotels Mercur
ProfilHotels Mercur puts you in a great location, within just a 10-minute walk of Tivoli Gardens and City Hall Square. Guests can enjoy the outdoor tennis courts, and buffet breakfast is available daily. Also, Strøget and Nyhavn are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Vesterport Station is 2 minutes and Rådhuspladsen Station is 8 minutes.
At a glance
DONE
Hotel size
119 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi and wired internet access in public areas
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Offsite parking within 1242.7 mi (DKK 265 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Tennis
Beach nearby
Golfing nearby
Working away
Business center
Computer station
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 180 per person
Children & extra beds
Rollaway beds are available for DKK 300.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 300 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs DKK 265 per day (6561680 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.
Also known as
Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen
Frequently asked questions
Does ProfilHotels Mercur offer free cancellation for a full refund?
Yes, ProfilHotels Mercur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ProfilHotels Mercur?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of DKK 300 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at ProfilHotels Mercur?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at ProfilHotels Mercur?
No, this hotel doesn't have a casino, but Casino Copenhagen (3-min drive) is nearby.
What is there to do at ProfilHotels Mercur and nearby?
Practice your swing on the tennis courts.
What's the area around ProfilHotels Mercur like?
ProfilHotels Mercur is in Copenhagen City Centre, a short 2-minute walk from Vesterport Station and 6 minutes' walk from Tivoli Gardens.
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Reviews
ProfilHotels Mercur Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.8
Amenities
8.4
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a good variety of options. (44 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Bed
Shower
Lobby
Breakfast
Reviews
Verified
10/10 Exceptional
Dec 30, 2025
Older but well kept hotel, main train station and Tivoli Gardens.are around the corner, amazing breakfast variety and quality.
Leo
Leo, 4-night trip
Verified
8/10 Very good
Oct 31, 2025
Nice staff and breakfast.
Ulla
Ulla, 3-night trip
Verified
10/10 Exceptional
Nov 29, 2025
We enjoyed our stay. Good central location
Lars
Lars, 3-night trip
Verified
10/10 Exceptional
Dec 5, 2025
The room was clean and the staff was very friendly
Marianne
Marianne, 1-night trip
Verified
8/10 Very good
Oct 21, 2025
Good location and helpful staff
Mark
Mark, 4-night trip
Verified
6/10 Good
Oct 3, 2025
Clean room, friendly staff and close to train station
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Staff were very friendly, happy to accommodate a change of room.
Cossel
Cossel, 2-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Excellent value for money. Very large room in good condition. Very nice breakfast.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Fantastic hotel to visit. Handy for most attractions.
Steven
Steven, 4-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Very good night's sleep. Room was quiet and bed was comfy. Convenient location
Esther
Esther, 2-night trip
Verified
10/10 Exceptional
Sep 24, 2025
Very good area in Copehagen, easy check-in, friendly atmosphere.
Per Olof
Per Olof, 1-night trip
Verified
8/10 Very good
Dec 22, 2025
Room size very big.
Location very close to Tivoli gardens and Central station.
Staff friendly.
olive
olive, 2-night trip
Verified
6/10 Good
Aug 29, 2025
Location was good
Suzette
Suzette, 4-night trip
Verified
8/10 Very good
Dec 14, 2025
Room was ok. Lite old but ok. Breakfast very good.
Arne
Arne, 3-night trip
Verified
10/10 Exceptional
Dec 3, 2025
Great value and great location for time in Copenhagen. Only downside is the shower curtains - it's time these were updated to shower screens. Otherwise a good choice of hotel.
Mark
Mark, 6-night trip
Verified
10/10 Exceptional
Oct 10, 2025
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Robert
Robert, 3-night trip
Verified
8/10 Very good
Nov 16, 2025
Room was spacious. Location was good. Room service was average.
Anupam
Anupam, 2-night trip
Verified
8/10 Very good
Dec 8, 2025
Good location. Staff lovely. Room was clean. Shower could’ve been slightly better, the lights were confusing.
Room was quite big and would stay there again
Clare
Clare, 3-night trip
Verified
10/10 Exceptional
Sep 7, 2025
Breakfast was excellent. Staff was friendly and helpful. Rooms were clean. Good location right by a train station.
John
John, 3-night trip
Verified
8/10 Very good
Aug 27, 2025
Good breakfast. Convenient to walk into the city and also a metro outside.
Janet
Janet, 2-night trip
Verified
8/10 Very good
Aug 30, 2025
Weekend stay
Convenient to Tivoli and main train station. Trains and traffic noisy at times - they did provide ear plugs. Staff friendly and breakfast was very good.
Stephen
Stephen, 3-night trip
Verified
8/10 Very good
Oct 7, 2025
Location, staff and breakfast all GREAT! Just a bit loud, but you are in the center of it all
Robert
Robert, 1-night trip
Verified
6/10 Good
Sep 22, 2025
Really hot. Well located
Shelley
Shelley, 4-night trip
Verified
10/10 Exceptional
Aug 26, 2025
Room is spacious and clean. Breakfast was excellent. Staff are friendly and helpful. Hotel is only few minutes walk to train station, hop on and off station and Tivoli. Happy to stay here again.
Ma
Ma, 4-night trip
Verified
8/10 Very good
Oct 8, 2025
Close to public transportation. Breakfast buffet offering many options.
Room and washroom are a bit tired, need a little TLC.