There was one person working at the desk at my check in (5pm) and it appeared they were having issues with rooms being cleaned at that time. Sp that seemed to be holding up checkins. The front desk was short with me, didnt tell me anything about my stay (room location, breakfast time, check out). The place is in the process of being renovated, so far so good. Overall our room was clean, however there was what looked like make up on a pillow case and on the top cover. The bed was comfortable and pillows are like all hotels, squishy. There wasnt clear directions on vending machines, ice machines. Overall if needed, I would stay here again and give them a second chance but being in a clean room was what I look for.