In the heart of the city, Quality Inn offers a convenient stay with a breakfast buffet, gym, and business center. Connect to in-room WiFi and take advantage of free self parking while you're on-the-go. Previous guests rave about the helpful staff.
Erie Canal Discovery Center - 2 min drive - 2.2 km
Lockport Caves - 2 min drive - 2.5 km
Kenan Center - 2 min drive - 2.2 km
Getting around
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 21 min drive
Buffalo Niagara Intl. Airport (BUF) - 27 min drive
Buffalo-Depew Station - 29 min drive
Niagara Falls Station - 29 min drive
Niagara Falls Station - 30 min drive
Restaurants
McDonald's - 2 min drive
Wendy's - 7 min walk
Tim Hortons - 18 min walk
Tim Hortons - 2 min drive
Taco Bell - 17 min walk
About this property
Quality Inn
Enjoy your visit to Lockport with a stay at Quality Inn. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and buffet breakfast daily between 6 AM and 10 AM. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
50 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10 AM
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Laundry service
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LED TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Tempur-Pedic mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport
Frequently asked questions
Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn?
Yes, dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Quality Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Quality Inn like?
Quality Inn is in the heart of Lockport, a short 19-minute walk from Four Seasons Players.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
8.2
Location
7.6
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bathroom
Bed
Coffee
Water
Clean room
Upgrade
Air conditioning
Reviews
Verified
6/10 Good
May 23, 2026
Older hotel. Needs updating but clean and nice staff. Breakfast was just waffles and cereal.
Angelique
Angelique, 1-night trip
Verified
2/10 Poor
May 21, 2026
Room was filthy. Especially the floors and tub area. No room service at all. Had to ask for towels and no trash pick up. Breakfast buffet was not a buffet. All carbs and sweets. Dead tree in lobby was nice touch. Coffee weak.
Beds were comfortable though.
Would not recommend.
Patricia
Patricia, 4-night trip
Verified
8/10 Very good
Jul 14, 2025
While it wasn't a fancy hotel, it is a good place to stay. Stay friendly, place nice and quiet and within walking distance to food options.
Onekia
Onekia, 2-night trip
Verified
8/10 Very good
Sep 22, 2025
The location of the hotel is what matters the most since my family lives nearby. The staff has been friendly each time we stay. I like that we do not get disturbed by cleaning or other guests. It’s not fancy, but the beds are comfortable.
Shakonwaretsi
Shakonwaretsi, 2-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Great host!!! Manager Harry gave us good recommendations for places to visit. Friendly and good accommodating staff. Thank you for having us. Highly recommended for friends and family.
Elliana
Elliana, 2-night trip
Verified
4/10 Fair
Jan 19, 2026
Parking was okay. Staff friendly but not attentive to a complaint of sink not draining properly. Had to chase down staff to obtain fresh towels after five days. Trash not emptied. When asked to have trash emptied,we were told to secure the bag(s) and place it in the hall! Breakfast options adequate and fresh. Would not recommend for families.
Rosemary
Rosemary, 7-night trip
Verified
6/10 Good
Sep 28, 2025
Decent room, a little rough around the edges. Staff was friendly. You definitely get what you pay for
Rachel
Rachel, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2024
Professional and pleasant Hotel staff… quiet and clean room !
James
James, 5-night trip
Verified
4/10 Fair
Jul 11, 2025
Definitely better then sleeping in my car. And although the bedding was somewhat questionable (but apparently clean), the bed itself was comfortable.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Aug 4, 2024
Staff was very friendly.
Kelly
Kelly, 1-night trip
Verified
8/10 Very good
Jun 14, 2024
Good location and very clean.
Randy
Randy, 2-night trip
Verified
10/10 Exceptional
Aug 4, 2024
The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.
NELSON
NELSON, 2-night trip
Verified
10/10 Exceptional
Apr 1, 2024
Staff were very friendly and accommodating.
Susan
Susan, 1-night trip
Verified
8/10 Very good
Aug 14, 2024
Needs were very comfortable. The hotel was quiet.
Dennis
Dennis, 1-night trip
Verified
10/10 Exceptional
Jun 14, 2024
A Great Budget Stay
A great stay for a one day shopping visit. Very friendly and helpful staff, hotel is a bit on the older side but what is there is clean and well maintained. This is reflected in the price but for pace to stay we thought it was great for our purpose.
Robert
Robert, 1-night trip
Verified
6/10 Good
Aug 24, 2024
Like the staff very much--Sam and housekeeping.
Breakfast lacking compared to other places we have stayed.
Carlos
Carlos, 2-night trip
Verified
8/10 Very good
Nov 9, 2023
Very good!
Stacy
Stacy, 2-night trip
Verified
8/10 Very good
May 18, 2025
Not the cleanest environment
Kahadi
Kahadi, 1-night trip
Verified
6/10 Good
Aug 18, 2024
Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price
Amanda
Amanda, 1-night trip
Verified
6/10 Good
Aug 8, 2023
Front desk staff great. Breakfast limited. Room dirty
Brad
Brad, 1-night trip
Verified
10/10 Exceptional
Sep 6, 2023
Room was comfortable, well equipped and clean, just the dark curtains could be wider to cover the whole window.
Yenny
Yenny, 1-night trip
Verified
6/10 Good
Jan 26, 2025
The hotel was clean, and pretty empty which was nice. The fridge in the room was a nice size. Staff was friendly and always present. The bathroom door of our room was a sliding door that would not close all the way which was unfortunate but not the end of the world. Didn’t explore breakfast but the lobby was quite small so I don’t imagine there was much. The area around is nothing fantastic, Lockport doesn’t have too much to do. Close ish proximity to Buffalo and Niagara Falls though.
Jacob
Jacob, 1-night trip
Verified
4/10 Fair
Jul 8, 2024
You Get What You Pay For
I booked cheap- and I guess got what I paid for… Lesson learned
We literally had to kick the door open to get into the room. Kept the window open the entire time bc of the mustiness. The fitness room was useless- broken machines and obviously used for storage.
The breakfast waffle was yummy
Sandra
Sandra, 2-night trip
Verified
4/10 Fair
Sep 5, 2023
The people who work there were very nice.
Our room smelled like dust and the door did not close properly. Also, the toilet kept overflowing.
This place is in serious need of major upgrades and remodeling. I would not advise sending anyone there until the owners of the hotel invest time and money on remodeling and fixing the issues.
DEBORAH
DEBORAH, 3-night trip
Verified
6/10 Good
Jul 29, 2025
It was an okay stay
Bed was comfortable, toilets flushed, shower was hot and the AC worked. Staff was friendly and always available to assist. Sheets had stains. Need to remove the old stained chairs and lampshades from the bedrooms! There were no protein options for breakfast, mainly carbs, so no options for diabetics. The hotel is in need of maintenance. Our room had a very old pocket door for bathroom that was broken and would not completely shut. The window lock was broken in my moms room so the first floor window was open to outside with no screen (we got it to lock using a knife). Drapery is old, ripped and stained. First thing you see when you walk into the lobby is a 10Ft dead tree. Not all rooms have privacy locks on the door. Very poor lighting in the rooms. Mini fridge worked, but there was food left in it from a previous guest. They were unable to accommodate my mom with a room near the rest of the family, she was on the opposite end of hotel down a long smelly hallway (with a broken window lock), we ended up having her stay with another family member.