The property is magnificent with all the ancient cave features and yet modern luxury. Staff especially reception Antonio Giovanna and Aldo provided an exceptional service, totally personalised, and just a whatsapp msg away. I had missing things in my room such as coffee sacheta and body cream and when i asked if these are/could be provided, they were at me within minutes. The room is a dream come true, ancient cave features met with luxury amenities and room comfort. Breakfast was another jaw drop, down in the lower cave levels of the property, with personalised service by a lovely gentleman who was attentive and wouldnt let me do anything myself such as get coffee water etc :) an omelette menu and an egg menu is served too..
I was a solo female traveller i felt completely safe and treated like a princess, and the hotel and its staff together with the magic of Matera made my holiday simply unforgettable and totally exceeded my expectations. Again, I thank the staff for going way beyond their duties to make sure all my needs and wants were taken care of, (including helping with tours and restaurants, also with transfers), and for making this holiday a fairytale for me.. tnk you.