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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverfront hotel with 2 restaurants, near Jacksonville Museum of Modern Art

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Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

View from property
View from property
Front of property - evening/night
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Reception
Overlooking the St. Johns River, DoubleTree by Hilton Hotel Jacksonville Riverfront offers a vibrant retreat with two on-site restaurants serving American cuisine and kids' meals. Unwind at the poolside bar or take in city views from the terrace, while staying connected with free WiFi and keeping fit at the 24-hour gym.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Non-smoking

Main amenities (12)

  • Housekeeping once per stay
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour business center
  • Business center
  • 19 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
The current price is $85
$97 total
includes taxes & fees
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed
Blackout drapes/curtains
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Florida Theatre - 11 min walk - 0.9 km
  • Prime F. Osborn III Convention Center - 2 min drive - 2.4 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.0 km
  • Daily's Place - 3 min drive - 2.7 km
  • EverBank Stadium - 4 min drive - 3.0 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
  • Jacksonville International Airport (JAX) - 21 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 43 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 3 min walk
  • San Marco Station - 6 min walk
  • Kings Avenue Station - 16 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬2 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪Tidbits - ‬9 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Riverplace Station is 3 minutes and San Marco Station is 6 minutes.

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 22.00 per day; includes in/out privileges)
    • Uncovered onsite valet parking (USD 30.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • 24-hour business center
  • 19 meeting rooms
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 11.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)

Parking

  • Covered self parking costs USD 22.00 per day with in/out privileges
  • Uncovered valet parking costs USD 30.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, pets are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes. Self parking costs USD 22.00 per day. Valet parking costs USD 30.00 per day.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?

No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.

What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?

DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?

Yes, there are 2 onsite restaurants, featuring American cuisine and pool views.

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?

DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 3-minute walk from Riverplace Station and 16 minutes' walk from Florida Theatre. Travelers say that the hotel is in a great location.

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Reviews

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

6.8

Good

6.6

Cleanliness

8.0

Location

7.8

Staff & service

6.8

Eco-friendliness

6.0

Property conditions & facilities

Popular mentions

Room
View
Service staff
Bathroom
Bed
Location
Shower
Refrigerator
River
Balcony

Reviews

10/10 Exceptional

Friendly staff!! Great location. Excellent parking facilities.
Trond Arild, 7-night trip

8/10 Very good

Great location for Downtown Jacksonville

Great location for the activities along the river.
Bradley, 2-night trip

10/10 Exceptional

Enjoyed the stay
Mikecolove, 2-night trip

6/10 Good

It’s okay

River front view was great. Got to see dolphins by the bridge at night. Lobby is way nicer than the rooms. Breakfast / drinks were way overpriced but the building next door had great deals. Overall a decent place to stay just not the quality I’ve seen from other Hiltons. Building lost power the day we were leaving but elevators were still functional.
Adam, 2-night trip

8/10 Very good

The riverside view is spectacular, The hotel needs a renovation. Food delicious, friendly staff. Perfect location
Maricela, 1-night trip

10/10 Exceptional

I loved the balcony and the view!!
Carla, 2-night trip

2/10 Poor

The room was terrible. Sink was clogged, shower head falling off, carpet filthy. Don’t stay here.
Faro, 1-night trip

8/10 Very good

Nice hotel
Yvette, 1-night trip

8/10 Very good

The area was amazing I love the views the hotel it self need work room was a lil out dated but the bed was comfortable I did had one problem and the staff was on it quickly.
Porsche, 3-night trip

6/10 Good

Good location everything looked outdated or rustic.
Vahn, 2-night trip

10/10 Exceptional

Amazing views

Ideal location and amazing views. The hotel was very clean despite being an older hotel. The staff was extremely welcoming and friendly. It will always be our first choice.
Cheryl, 1-night trip

10/10 Exceptional

The staff at this hotel is awesome. From check-in to checkout. The staff went over and beyond to make sure our stay was great. The breafast staff was very professional and welcoming. Housekeeping made sure we had everything we needed and was very professional as well. We will definitely be staying again soon!
1-night trip

6/10 Good

Decent hotel a with beautiful riverfront view

The room was nice for the price compared to Hyatt , being almost 150$ more . The riverfront view was pretty at night and loved the balcony. It’s not the most fancy but good location , comped parking and breakfast and staff was very nice .
Katherine, 1-night trip

10/10 Exceptional

Compliments excellent s
Leonel, 2-night trip

4/10 Fair

Well I had to wait like 3 hours before I got my room and y'all need to communicate better with the with the with the rooms yeah and I would I would like my time back
Lyndon, 1-night trip

8/10 Very good

The staff is second to none. Anne, Judy, Rambo and Rafael are hotel gems, but the hotel itself is a little dated.
Camela, 3-night trip

10/10 Exceptional

Everything was excellent. Will definitely stay again!
Heather, 1-night trip

8/10 Very good

It's a 3 star

Comfortable beds, needs new carpets.
Robert, 2-night trip

10/10 Exceptional

The balcony suite was a great view for the riverfront
Darrell, 2-night trip

10/10 Exceptional

Two restaurants are available. The room was impeccably clean. The staff provided exceptional service. The views were stunning.
Rakeem, 3-night trip

4/10 Fair

Never Again

I expected a much better room for a downtown hotel on the waterfront. There was lots of rusted metal in the bathroom, a missing handle to slide the stand-up shower glass door, damage around the room's door frame, and an engineer had to replace the battery in the door panel because my keycard stopped working. The wood around the A/C floorboard was unsightly (likely termite issues) and there weren't many nearby food places. I definitely should've stayed elsewhere for my birthday weekend. Very disappointing for my first time in Jax.
Alexander, 2-night trip

2/10 Poor

Don’t bother staying

Hot water did not work in first room asked to get another front desk said maintenance was coming but he took and hr. Before they gave me another room with hold and mildew. On sink and shower
Calvin, 1-night trip

10/10 Exceptional

The entire staff was amazing and engaged and they all deserve a raise! They were very engaged and inviting and it was such an enjoyable experience
Kimberly, 1-night trip

6/10 Good

Don't let the location fool you

I stayed at this hotel due to close to office in downtown Jacksonville and it's a Hilton Property. Unfortunately this is a very old and not well kept property. This hotel needs an upgrade, some attention put into it. As far as down in the check in area, it looks nice but once you step off the elevator on the room floors, it's rather dirty, from the hallway into the rooms. Great Location but I would find somewhere different to stay in the future.
Michelle, 1-night trip

10/10 Exceptional

I thoroughly enjoyed my stay, the staff are very accommodating and professional, I did not want to leave.
ELAINE, 3-night trip