I always book rooms with aircondition (A/C)and never book breakfast . On our arrival we were informed that breakfast was included , to my surprise (which accounted for 18 EUROS per day -- we were there for 5 nights ) . When we went to our room , there was no A/C . We contacted reception , they told us that we need to pay 20 EUROS per day for A/C . went down to discuss this with the guy at reception and he was not very accomodating . I informed him that we dont ever book breakfast , but always A/C . He said for me to contact Expedia . I informed him that we were willing to forfeit the breakfast in exchange for A/C , he initially came reduced the A/C cost to 10 EUROS , but later reluctantly exchanged the A/C for breakfast . He still insisted that it was an expedia issue . I told him that we have booked all our accomodation with Expedia for several years and never had any issues with them until now. I know that we have financially lost out ( exchanging breakfast @ 36euros per day for A/C @ 20 euros per day ) . I would like to think that the hotel would reimburse us with the difference ???? Plus I would expect Expedia to insist on this ??!!