We stayed at the Pullman Hotel for one week as a family of four—two adults and two children aged seven and nine. The location is excellent, only about a 15-minute drive from the airport, which made arrival and departure very convenient. The hotel is five-star, fresh, and modern, and we stayed during the high season just after New Year.
The facilities are very good, with an exceptional pool area and great pool bars. The beach surroundings are beautiful, and it is nice and safe to swim in the sea. We truly had a wonderful time. The staff are extremely polite, and service-minded.
Overall, this is a hotel we would highly recommend to both families and couples. If there is one downside, it would be the long waiting times in the restaurants. This applied both to the restaurant, Salt & Pepper, as well as the à la carte restaurant, Mad Cow.
The food quality at Salt & Pepper is medium plus—perfectly fine, with especially good grilled fish. The food at Mad Cow, however, is two to three levels higher and truly excellent. We dined there twice and enjoyed the meals very much, although on one occasion the waiting time was far too long and the dishes were served in the wrong order, which was a small negative experience. That said, the supervisor followed up with us afterward, which helped improve the overall impression and we were also offered a small gesture as compensation. Apart from this, the Pullman Hotel is a very good hotel. Also not too far from Sonasea Night market (5 min. Taxi)