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ibis Hamburg Alster Centrum

3.5 star property
Pet-friendly hotel connected to the convention center, within easy reach of Alster Lakes

Choose dates to view prices

Located in Hamburg City Center, ibis Hamburg Alster Centrum offers a welcoming retreat. Connect to WiFi and take advantage of dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests, who can also rent bikes to explore the city or visit nearby Hamburg City Hall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (8)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Lockers available
  • Bike rental

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
The current price is $100
$107 total
includes taxes & fees
May 3 - May 4

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(49 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

7.8 out of 10
Good
(17 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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May 3 - May 4
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About the neighborhood

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Alster Lakes - 1 min walk - 0.2 km
  • Hamburger Kunsthalle - 4 min walk - 0.4 km
  • Inner Alster Lake - 4 min walk - 0.4 km
  • Jungfernstieg - 10 min walk - 0.9 km
  • Hamburg City Hall - 12 min walk - 1.1 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Central Station - 7 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪HERITAGE Hamburg - ‬4 min walk
  • ‪St. Georg Steakhouse - ‬4 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪Max & Consorten - ‬4 min walk

About this property

ibis Hamburg Alster Centrum

Ibis Hamburg Alster Centrum puts you in a great location, within a 15-minute walk of Hamburg City Hall and Alster Lakes. Also, Miniatur Wunderland and Elbe Philharmonic Hall are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

At a glance

DONE

Hotel size

    • 165 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 984 ft (EUR 45 per night), from 6:00 AM to 10:00 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Bicycle parking
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night

Parking

  • Parking is available nearby and costs EUR 45 per night (984 ft away; open 6:00 AM to 10:00 PM)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?

Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg Alster Centrum?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at ibis Hamburg Alster Centrum?

No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.

What is there to do at ibis Hamburg Alster Centrum and nearby?

Recommended spots to visit include Alster Lakes (2-min walk) and Hamburg City Hall (14-min walk), along with Miniatur Wunderland (1.4 mi) and Hamburg Cruise Center (1.8 mi).

What's the area around ibis Hamburg Alster Centrum like?

Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 7-minute walk from North Central U-Bahn and 14 minutes' walk from Hamburg City Hall.

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Reviews

ibis Hamburg Alster Centrum Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.0

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a great variety and excellent options. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Breakfast
Train station
Trains
Air conditioning
Lobby
Parking
Bed

Reviews

Verified

6/10 Good

Nice hotel and nice staff. Firm beds and ok breakfast. But the noise from the railroad tracks will make us look for something else next time.
Gunnar, 3-night trip
Verified

6/10 Good

.
Alessandra, 3-night trip
Verified

8/10 Very good

My girlfriend and I had a very pleasant stay at this hotel. The location is excellent only about a 10-minute walk from the central station and roughly 10–15 minutes on foot to the main shopping street and Rathaus Square. Breakfast was a highlight, with a great variety ranging from fresh waffles to the classic bacon and eggs. Overall, we were very satisfied with our stay and would highly recommend this hotel.
Paul Daryll Matibag, 3-night trip
Verified

6/10 Good

I picked this hotel mostly because of location and parking with chargers, but the parking is currently closed with no alternative options. Meaning I had to park 15min away at the train station, and didn't get to charge my car.. Had I known the parking was closed, I would not have stayed here. There is also no way to regulate temperature here besides opening the window, but the constant train noise ment the window had to stay shut, and they kept the room at way to warm for me.
John, 1-night trip
Verified

6/10 Good

The location very good.
Minna, 1-night trip
Verified

6/10 Good

Good location, quiet room with little own entrance room and extra door, still not really worth the money imho.
Jonna, 2-night trip
Verified

10/10 Exceptional

Clean, modern and quiet
Daniel, 4-night trip
Verified

10/10 Exceptional

The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Lola, 4-night trip
Verified

10/10 Exceptional

Great stay
George, 1-night trip
Verified

8/10 Very good

Great location but mattress not so good, very thin and uncomfortable.
Caroline, 1-night trip
Verified

8/10 Very good

Well located. Good staff. Needs update
Maria, 1-night trip
Verified

8/10 Very good

Everything was good
Rasoa, 4-night trip
Verified

8/10 Very good

Nice and basic place to stay. Child cot was provided free of charge. Parking was convienent.
1-night trip
Verified

8/10 Very good

ibis centrum alster

3 night stay excellent position and location very quiet road close to the lake one way and 5 minutes from the train station the other way Staff were friendly and helpful rooms clean typical ibis layout if you have a late flight there are lockers available at 2 euros for your bags
stephen, 3-night trip
Verified

10/10 Exceptional

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Gerhard, 6-night trip
Verified

8/10 Very good

Great location, friendly morning staff, close to central station, food and shopping!
Chelsey, 6-night trip
Verified

8/10 Very good

Nice breakfast, clean rooms and central
Bente, 4-night trip
Verified

8/10 Very good

Pleasant hotel
Sally Ann, 2-night trip
Verified

8/10 Very good

Ok
Kirsten, 3-night trip
Verified

10/10 Exceptional

👍
Antonella, 3-night trip
Verified

8/10 Very good

I nice, basic, hotel very close to the city centre.
Christopher, 3-night trip
Verified

8/10 Very good

Fine but expensive

An excellent location if you want to be near Alster Lake or the train station. Staff were friendly and the breakfast was fine (average). The rooms were very small (as advertised) and the was no room service nor gym and luggage storage only for a fee. Overall an OK hotel.
Marie, 3-night trip
Verified

10/10 Exceptional

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
CYNTHIA, 3-night trip
Verified

2/10 Poor

Terrible one night stay at Ibis Hamburg Alster Hotels Terrible experience at a one night stay at one of Ibis Hotels “Ibis Hamburg Alster Hotels”. There were so many things being disappointed about making it hard to list them all. Such as - The elevator was so slow, and at one time it stopped completely with a bump - like it was broken. We ended up taking the stairs most of the times. - We were specifically looking for a hotel with parking opportunities, but when we got there their parking basement were under construction. Which we have not been notified about beforehand. So we had to park our car 5 minutes away in a very expensive parking lot. Adding to the costs of staying at the hotel. - The duvet was made of synthetic plastic making it horrible and very hot to sleep with as your body could not breath through it. We ended up taking the duvet out of the bed sheet in order for us to sleep af bit in a better temperature. - The aircondition was terrible and turned of several times even when it was still hot in the room. We got so little sleep due to the above described conditions and we were only staying one night since it was just a break before travelling to Italy It’s rarely that I’m this disappointed about a hotel. Look out for ibis hotels - not worth saving a bit. Go for a bit more. expensive hotel and get a better stay. Everything else in Hamborg was great though.
Sara, 1-night trip
Verified

8/10 Very good

Good hotel close to main railway station
Richard, 1-night trip