In the heart of Sydney, Shangri-La Sydney offers a luxurious retreat with a bar and gym. Unwind at the onsite spa or indulge in fine dining at Altitude Restaurant. With an indoor pool, steam room, and helpful staff to cater to your needs.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Parking available
Free WiFi
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
20 meeting rooms
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Separate bathtub and shower
Premium TV channels
Terrace
The current price is $199
$199
$219 total
includes taxes & fees
Jun 8 - Jun 9
Why we love this property
Work meets relaxation
Situated in a business district with 20 meeting rooms and a computer station. After work, guests enjoy spa treatments or 24-hour room service.
Dining options aplenty
Culinary adventures await at 2 restaurants and a bar. Couples can enjoy private dining while vegetarians savor delicious menu options.
Pool perfection
This hotel boasts an inviting indoor pool area complete with comfy loungers. Perfect for a refreshing swim no matter the weather.
When you stay at Shangri-La Sydney, you'll be in a fantastic location, just a 5-minute walk from The Big Dig Archaeology Education Centre and Museum of Contemporary Art. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Altitude Restaurant, one of 2 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the comfortable beds and helpful staff. The property is just a short walk to public transportation: Wynyard Station is 6 minutes and Martin Place Station is 14 minutes.
At a glance
DONE
Hotel size
565 rooms
Arranged over 36 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered onsite valet parking (AUD 105 per day; includes in/out privileges)
Onsite RV/bus/truck parking (fees apply)
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Traveling with children
Children stay free (see details)
Stroller
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
20 meeting rooms
Computer station
Conference space (20450 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
High pile carpet in room
Room amenities
Be entertained
40-inch Smart TV
Premium cable channels
Netflix
Streaming services
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Local maps
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
Dining
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Lobby Lounge - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 145 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
Credit card charges are subject to an extra charge of 1.85 percent
Children & extra beds
Rollaway beds are available for AUD 275.0 per night
Parking
Covered valet parking costs AUD 105 per day with in/out privileges
RV/bus/truck parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963
Also known as
Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney
Frequently asked questions
Does Shangri-La Sydney offer free cancellation for a full refund?
Yes, Shangri-La Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Sydney?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Shangri-La Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Sydney?
Yes. Valet parking costs AUD 105 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Shangri-La Sydney?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Shangri-La Sydney?
No, this hotel doesn't have a casino, but Star Casino (4-min drive) is nearby.
What is there to do at Shangri-La Sydney and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Shangri-La Sydney also has a sauna and a steam room.
Are there restaurants at or near Shangri-La Sydney?
Yes, there are 2 onsite restaurants.
What's the area around Shangri-La Sydney like?
Shangri-La Sydney is a short 6-minute walk from Wynyard Station and 10 minutes' walk from Circular Quay. Travelers say that the hotel is in a great location.
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Reviews
Shangri-La Sydney Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Amenities
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were excellent with a wide variety of international food to choose from. (52 reviews)
The spa at this property offers a fantastic experience with excellent massages and relaxing atmosphere. (21 reviews)
The gym was well-equipped and had everything needed for a property workout. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
View
Room
Service staff
Location
Breakfast
Opera houses
Restaurant
Bed
Food
Port
Reviews
Verified
10/10 Exceptional
Apr 23, 2026
Good location, amazing staff
Justin
Justin, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2026
Lovely stay. Excellent food in the Lounge Restaurant and at breakfast.
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Wonderful and a perfect location.
ALAN
ALAN, 2-night trip
Verified
10/10 Exceptional
Apr 8, 2026
Beautiful views and very helpful and friendly staff
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Overall, a top quality property.
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2026
The horizon club as well worth it. Beautiful views and food for breakfast and canapés were wonderful
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Excellent comfortable stay in central Sydney
Irfan
Irfan, 3-night trip
Verified
10/10 Exceptional
Apr 16, 2026
I recently stayed at Shangri-La Sydney for 5 nights, and it was a truly memorable experience. The view was breathtaking, the hotel was conveniently located near Sydney’s iconic landmarks, and the Horizon Club free flow as well as the afternoon tea were both excellent.
Kittikhun
Kittikhun, 5-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Room was clean , comfortable and had a great view of the harbor and opera house. Staff was very accommodating and helpful.
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Apr 10, 2026
Friendly, helpful staff
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2026
The location was perfect, could walk to the Rocks, Darling Harbour and the Botanic Gardens quite easily.
All the staff were wonderful and we felt spoilt with their care. The Spa was also great. Couldn’t fault any aspect of our stay here.
Magdita
Magdita, 4-night trip
Verified
10/10 Exceptional
Apr 6, 2026
A very pleasant stay at Shangri-La. Friendly staff and clean room. The restaurant provided excellent food.
Thanks!
Elaine
Elaine, 3-night trip
Verified
10/10 Exceptional
Apr 14, 2026
Internet is fast. Check-in is easy. Staff is friendly, fast and efficient. Room is spacious and comfortable. Dinner was delicious.
John
John, 1-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Fabulous staff , polite & helpful . Room was incredible too
Jayne
Jayne, 2-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Fantastic hotel in great location.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Convenient location, nice buffet breakfast
Una
Una, 2-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Lovely hotel, fantastic location. Hotel can get busy and check in, check out but they have plenty of staff to try and maintain it. Rooms are getting on a bit, but it’s perfectly clean and comfortable. I would recommend based on it will be my first choice in Sydney again
Irfan
Irfan, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Great location and service
Jorge
Jorge, 4-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Beautiful room, spacious, clean, great staff, great amenities,
Katherine
Katherine, 3-night trip
Verified
8/10 Very good
Feb 1, 2026
Room is ok, great breakfast spread.
Carrie
Carrie, 3-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Room was spotless
Staff was great
Food was really good
PAUL
PAUL, 2-night trip
Verified
8/10 Very good
Jan 23, 2026
Cleanliness, helpful staff, location
Garth
Garth, 6-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Good location with amazing views. Attentative staff and great dining facilities.
Steven
Steven, 2-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Room was great and staff was very friendly and helpful.