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The Willows Hotel

3.0 star property
Boutique hotel within easy reach of Lake Michigan

Choose dates to view prices

With its boutique charm, The Willows Hotel welcomes you to a cozy retreat near Lake Michigan. Relax by the lobby fireplace or stay connected with in-room WiFi; enjoy concierge services and luggage storage for a seamless experience.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Non-smoking

Main amenities (9)

  • Housekeeping (on request)
  • Near the beach
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • Elevator
  • Minibar
The current price is $137
$161 total
includes taxes & fees
Jul 8 - Jul 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, desk, blackout drapes

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (Small)

Premium bedding, minibar, desk, blackout drapes

Room, 1 Queen Bed (Small)

7.8 out of 10
Good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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8.6 out of 10, Excellent, 1,019 reviews
The price is $170
$199 total
includes taxes & fees
Jul 2 - Jul 3
City Suites Hotel
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About the neighborhood

Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • Lincoln Park - 5 min walk - 0.5 km
  • Lincoln Hall - 17 min walk - 1.5 km
  • DePaul University-Lincoln Park - 19 min walk - 1.6 km
  • Lincoln Park Zoo - 3 min drive - 1.8 km
  • Wrigley Field - 4 min drive - 2.2 km

Getting around

  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive
  • Chicago Midway Airport (MDW) - 49 min drive
  • Chicago, IL (PWK-Chicago Executive) - 56 min drive
  • Chicago Clybourn Station - 4 min drive
  • Chicago Ravenswood Station - 6 min drive
  • Chicago Van Buren Street Station - 8 min drive
  • Diversy Station - 11 min walk
  • Wellington Station - 12 min walk
  • Belmont Station (Red Line) - 15 min walk

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Le Petit Marcel - ‬3 min walk
  • ‪Galway Bay - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪The Crepe Shop - ‬3 min walk

About this property

The Willows Hotel

  • The Willows Hotel puts you just a 5-minute drive from Lake Michigan and Wrigley Field. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. This boutique hotel is also just a 5-minute drive from Michigan Avenue and State Street. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Diversy Station is 11 minutes and Wellington Station is 12 minutes.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Offsite parking within 300 ft (USD 26 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1906
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping on request

Fees & policies

Parking

  • Parking is available nearby and costs USD 26 per day (300 ft away)

Policies

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Does The Willows Hotel offer free cancellation for a full refund?

Yes, The Willows Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Willows Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Is there an onsite casino at The Willows Hotel?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (6-min drive) and Rivers Casino (19-min drive) are both nearby.

What is there to do at The Willows Hotel and nearby?

Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course.

What's the area around The Willows Hotel like?

The Willows Hotel is a short 12-minute walk from Lake Michigan and 19 minutes' walk from DePaul University-Lincoln Park. The local area is walkable and popular for its beaches.

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Reviews

The Willows Hotel Reviews

8.6

Excellent

8.8

Cleanliness

7.6

Amenities

9.0

Staff & service

8.0

Property conditions & facilities

Popular mentions

Room
Service staff
Location
Restaurant
Bed
Parking
Bathroom
Lobby
Neighborhoods
Building

Reviews

Verified

10/10 Exceptional

Love this property - great location, and very nice & helpful staff.
carol, 3-night trip
Verified

8/10 Very good

I enjoyed my stay. The staff was incredibly nice and assisted me with directions.
Tom, 2-night trip
Verified

8/10 Very good

The hotel is in a great location and the staff were incredibly helpful. The room was large and clean but slightly dated. If you are looking to stay in Lincoln Park, I highly recommend the Willows Hotel.
McQuinn, 5-night trip
Verified

10/10 Exceptional

This is absolutely a hidden gem! Perfect neighborhood a perfect location so quiet so nice nearby parking that is very easy to reserve a spot
David, 2-night trip
Verified

8/10 Very good

The cleanliness was actually pretty good. The building is a repurposed apartment building so room and layout could be better. Overall our stay was very pleasant. Close to small restaurants. Parking available in public parking building one block away.
David, 3-night trip
Verified

10/10 Exceptional

Clean , excellent front desk staff
cathy, 1-night trip
Verified

6/10 Good

Room was very clean. But hotel is very old.
Shannon, 2-night trip
Verified

8/10 Very good

Friendly staff and great location. Very clean but the finishes are tired and heavily worn. Past time for a refresh.
David, 3-night trip
Verified

10/10 Exceptional

Great boutique hotel. Lots of shopping nearby and lots of restaurants. Parking is an issue but there are lots with availability and street parking
Kimberly, 3-night trip
Verified

8/10 Very good

Staff was great, rooms were clean. Walls are very thin.
Steve, 3-night trip
Verified

10/10 Exceptional

Great location, clean room and welcoming hotel. Front desk staff was great and having snacks and mini bar in room for reasonable prices was awesome. We will definitely stay again.
Leslie, 1-night trip
Verified

8/10 Very good

The room was very clean and staff were helpful and polite. The only negative was the clanking sounds brought on by the radiator which were quite loud and obnoxious. Overall a good place to stay.
Donna, 2-night trip
Verified

10/10 Exceptional

Staff was friendly, room was spacious and clean. Location is close to a parking garage and a lot of good restaurants
Nichole, 1-night trip
Verified

10/10 Exceptional

Staff was nice and a great location
Drew, 1-night trip
Verified

10/10 Exceptional

Clean. Friendly staff. Great location
Sheila, 2-night trip
Verified

8/10 Very good

Staff was very nice and room was clean
Katie, 1-night trip
Verified

8/10 Very good

Cute hotel, but fairly noisy (radiators and squeaky floors), as it is an older property. Water and coffee available in the lobby, but no coffee/tea machine in the rooms. Many places to eat/drink nearby. Parking is on the roof of a building at the end of the street.$25/day.
Rebecca, 3-night trip
Verified

10/10 Exceptional

Clean room, great location, liked the mini bar and snacks in room
Margaret, 2-night trip
Verified

10/10 Exceptional

Such a lovely location, proximity to parking and restaurants and cozy lobby.
Lauren, 1-night trip
Verified

10/10 Exceptional

Small quaint hotel in nice area with shops and restaurants.
Patricia, 2-night trip
Verified

10/10 Exceptional

Staff was extremely helpful and pleasant.
Michelle, 1-night trip
Verified

10/10 Exceptional

Yes. It was great. Clean room, helpful staff.
Daniela, 1-night trip
Verified

10/10 Exceptional

Clean room. Very cozy and quaint lobby area. The staff were very accommodating and friendly. It was in a perfect location, within walking distance to everything we needed.
Maria, 1-night trip
Verified

10/10 Exceptional

The room was a great size and very clean. The downstairs is gorgeous as well, and it feels like a very safe hotel with the double locks! We had a very nice stay here.
Elizabeth, 1-night trip
Verified

8/10 Very good

The only issue was that they do not make up the room or change the towels unless you request it each day. Also, they provided only two sets of towels per room but my wife likes a second towel for her hair. You can get an extra towel but you have to request it each day. Other than that, it has a great location. The staff was friendly and it was clean. It is an older building.
David, 3-night trip