We checked in Friday afternoon, and then took our two children out to a late lunch/dinner. We came back to our room to relax, and were beginning to notice ants appearing one after another in between the two queen sized beds. Upon further investigation, I moved the nightstand and there was a pile of half-eaten cherry pits in a mound of dust. I looked even further, and behind both beds were crumbs, hair ties, earring backs, combs, individual scattered pieces of animal hair and human hair. Ants were on the beds and I believe I spotted lice. Behind the beds haven’t been dusted and are chalked full of it. The room was clearly not thoroughly cleaned, and hadn’t been in some time based on the amount of ants. My wife and I watched them bringing crumbs under a tiny gap in the wall. There’s a bigger infestation that goes farther than the room we were in. My wife let the front desk know about the infestation, and they told her that the housekeeping would come take a look, and to pack our bags. When asked if we’d be getting our room switched, she said she wasn’t sure and seemed a bit annoyed. We waited just about 45 minutes for the housekeeping to come and they didn’t, the ants were crawling on our belongings, and we had plans with our children, so my wife went back to the front desk, explained once again and asked for a new room. The woman rolled her eyes and said “take these new cards” and that was it. We were switched to a room upstairs, and it appeared to have actually been cleaned.