Staff were friendly and nice. Bed was comfortable enough. I was at a convention and my friends running it told me that the hotel did not fulfill several important parts of the contract. Some meeting rooms and hotel rooms were not provided, so the convention did not enough room for everything that was planned. Just days before the convention, some guests had their hotel rooms canceled and money refunded because there weren’t enough rooms. Additionally, one elevator broke down for half a day, but they got it fixed the same day. The included breakfast was scrambled eggs, sausage, grits and biscuits. But everything kept running out throughout the breakfast period. No fruit, no cereal, no yogurt, danish or muffins.