The Robert Towns, located near Castle Hill, offers a welcoming atmosphere perfect for families. Enjoy an outdoor pool and children's pool with sun loungers, free self parking, laundry facilities and in-room WiFi. Plus express check-out and tour/ticket assistance make your stay easy while the helpful staff have left a lasting impression on previous guests.
Museum of Tropical Queensland - 15 min walk - 1.3 km
Queensland Country Bank Stadium - 16 min walk - 1.4 km
Getting around
Townsville, QLD (TSV) - 14 min drive
Townsville Station - 20 min walk
Restaurants
McDonald's - 7 min walk
Cafe Spuntino - 3 min walk
A Touch of Salt - 9 min walk
Cowboys Leagues Club - 9 min walk
City Lane - 7 min walk
About this property
The Robert Towns
When you stay at The Robert Towns, you'll be within a 15-minute walk of Castle Hill and The Strand Beach. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and parasailing are nearby. Also, Queens Gardens and Museum of Tropical Queensland are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers.
At a glance
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Hotel size
47 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 88 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children stay free (see details)
Children's pool
Babysitting (surcharge)
What to do
Beach nearby
Bicycle rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba diving nearby
Skydiving nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Picnic area
Television in common areas
An outdoor pool
Banquet hall
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Ceiling fan
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Housekeeping on request
In-room safe
Fees & policies
Refundable deposits
Cash deposit: AUD 100 per stay
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of AUD 1 per accommodation, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville
Frequently asked questions
Does The Robert Towns offer free cancellation for a full refund?
Yes, The Robert Towns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Robert Towns?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Robert Towns?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 88 lbs per pet. There's a charge of AUD 1 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Robert Towns?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Robert Towns?
Check-in start time: 2:00 PM; Check-in end time: 9:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Robert Towns and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area.
What's the area around The Robert Towns like?
The Robert Towns is in the heart of Townsville, a short 8-minute walk from Castle Hill and 12 minutes' walk from The Strand Beach. Travelers say that the hotel is in a great location.
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Reviews
The Robert Towns Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.0
Location
8.0
Staff & service
6.8
Property conditions & facilities
Popular mentions
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Location
Bed
Restaurant
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Upgrade
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Reviews
Verified
10/10 Exceptional
Nov 8, 2025
Nice location, clean, dog friendly
Kyaw
Kyaw, 1-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Bed was soooo comfortable and staff were really nice
Deborah
Deborah, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Welcoming staff, clean room
Christopher
Christopher, 3-night trip
Verified
8/10 Very good
Aug 31, 2025
Lovely stay. Staff were awesome
Janelle
Janelle, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Exactly what we required, a clean room, a swimming pool to cool down, good location and easy walking distance to transport.
Reece
Reece, 3-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Very welcoming, top service, lovely clean rooms
Connor
Connor, 1-night trip
Verified
8/10 Very good
Oct 21, 2025
Really clean and reasonable condition given age of property. Pool and bbq area is great. Parking was a bit difficult when all rooms booked. Staff were friendly especially Bree the cleaner.
Paul
Paul, 4-night trip
Verified
8/10 Very good
Jul 15, 2025
Staff were very helpfull .
Allison
Allison, 2-night trip
Verified
8/10 Very good
Jun 1, 2025
Staff were excellent, very helpful.
Simon
Simon, 7-night trip
Verified
10/10 Exceptional
Dec 2, 2024
Easy access, large clean room, good location, great value
Brooke
Brooke, 1-night trip
Verified
6/10 Good
Mar 8, 2024
Good for a budget stay en route to Cairns
Eric
Eric, 1-night trip
Verified
10/10 Exceptional
Oct 17, 2024
Ease of parking
Close to dining
Trevor
Trevor, 2-night trip
Verified
10/10 Exceptional
May 26, 2025
Very convenient for Cowboys games !
Tanya
Tanya, 1-night trip
Verified
10/10 Exceptional
May 29, 2025
Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Dec 12, 2024
Very clean and comfortable. Enjoyed the stay with our pet
Jeanette
Jeanette, 1-night trip
Verified
10/10 Exceptional
Aug 5, 2023
Helpful staff, easy parking, and restaurants walkable
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jun 6, 2025
Convenient and comfortable always
Jeremy
Jeremy, 1-night trip
Verified
8/10 Very good
Mar 21, 2024
Handy location and economical
Dr Simon
Dr Simon, 1-night trip
Verified
8/10 Very good
Sep 25, 2025
The room was okay for the price point, the pool is lovely and has a great view.
Don't forget they are un-manned after 6pm.
Reception held onto our bags while we walked around Townville.
All staff I meet including the room cleaner, maintenance gentlemen and reception staff were lovley.
Neecia
Neecia, 1-night trip
Verified
8/10 Very good
Apr 28, 2025
Staff were extremely friendly and helpful. Went out of their way to be of assistance. Pool was absolutely magnificent.
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
May 9, 2025
Very comfortable
Jane
Jane, 1-night trip
Verified
8/10 Very good
Mar 12, 2024
Central location
Power showers cold AC and good deep pool
PAUL
PAUL, 2-night trip
Verified
8/10 Very good
May 4, 2024
Had read some bad reviews about this Motel however, it was a pleasant stay. Clean, had kitchen amenities, nicely kept grounds, friendly reception staff.
Amber
Amber, 3-night trip
Verified
10/10 Exceptional
Jul 3, 2024
Very friendly and accomodating staff. Spacious rooms. Convenient location
Rebecca
Rebecca, 5-night trip
Verified
8/10 Very good
Nov 10, 2023
Our room was clean and beds comfortable. Easy access to town