Opinión verificada
6/10 Buena
Cliente verificado
4 mar. 2020
Booked for family of four (and confirmed bedding config via email upon booking months before). Room set up for three. Not even enough towels for four. Cleaner couldn’t speak a word of English and was banging on our door before 9am seemingly shocked to see us in there. Changed towels and left three again instead or four (despite having got a fourth the night before after complaining). Dark rooms, no parking even just to drop off bags and when asked about parking Reception couldn’t tell me where it was. The key cards for foyer and room entry regularly didn’t work despite complaints and being told they’d been fixed twice. Bandaid stuck to tv and faulty lamp in bedroom. Only one remote despite having two tv’s. No laundry detergent despite having a washing machine so couldn’t use it. Overall pretty disappointed.