In the heart of Nairobi, Best Western Plus Westlands offers a sophisticated retreat with continental breakfast, coffee shop treats, and laundry facilities. Connect to WiFi in your room or unwind at the bar after a day out exploring nearby Westgate Shopping Mall.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Free parking
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
2 restaurants and 2 bars/lounges
Full-service spa
Breakfast available
Health club
Steam room
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
24-hour business center
Conference center
Business center
Feel at home (6)
Free cribs/infant beds
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
The current price is $99
$99
$122 total
includes taxes & fees
May 29 - May 30
Why we love this property
Culinary paradise
Savor culinary adventures at 2 restaurants, 2 bars, and a cafe at this hotel. Each morning begins with free continental breakfast.
Premium sleep experience
Wrapped in soft bathrobes, guests drift to sleep on premium bedding. Blackout drapes ensure privacy while turndown service adds a luxurious touch.
Karuna Road, behind Sarit Center, Westlands, Nairobi, Nairobi County, 00606
What's nearby
Sarit Centre - 1 min walk - 0.1 km
Westgate Shopping Mall - 5 min walk - 0.5 km
Nairobi Education Centre - Animal Orphanage - 7 min walk - 0.6 km
Oshwal Religious Centre - 10 min walk - 0.9 km
University of Nairobi - 3 min drive - 2.6 km
Getting around
Nairobi (WIL-Wilson) - 21 min drive
Jomo Kenyatta Intl. Airport (NBO) - 33 min drive
Syokimau Station - 31 min drive
Nairobi Station - 31 min drive
Syokimau SGR Railway Station - 32 min drive
Restaurants
Barista & Co. Specialty Coffee (Sarit) - 5 min walk
Artcaffe - 8 min walk
Java House - 6 min walk
Roco Mamas - 4 min walk
Alloy - 1 min walk
About this property
Best Western Premier Westlands
When you stay at Best Western Premier Westlands, you'll be in a great location, within just a 10-minute walk of Sarit Centre and Westgate Shopping Mall. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other highlights at this Art Deco hotel include 2 bars/lounges, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
99 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 6 and younger eat free breakfast
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Wellness Centre has 1 treatment room. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KES 2600 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Spa access is available for an extra charge of KES 7000 per person per night
Children & extra beds
Rollaway beds are available for KES 6500.0 per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses some solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi
Frequently asked questions
Are pets allowed at Best Western Premier Westlands?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Premier Westlands?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Premier Westlands?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Best Western Premier Westlands?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at Best Western Premier Westlands and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a steam room. Best Western Premier Westlands also has spa services.
Are there restaurants at or near Best Western Premier Westlands?
Yes, there are 2 onsite restaurants.
What's the area around Best Western Premier Westlands like?
Best Western Premier Westlands is a short 3-minute walk from Sarit Centre and 7 minutes' walk from Westgate Shopping Mall.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered a wide variety of options, including local and international dishes, pastries, and a made-to-order omelette station. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Food
Breakfast
Shopping malls
Trip
Shower
Restaurant
Coffee
Reviews
Verified
8/10 Very good
Mar 21, 2026
Was All ok as per room but expensive in the restaurant
MARIO
MARIO, 1-night trip
Verified
10/10 Exceptional
Feb 7, 2026
Check In was very smooth, rooms were clear and very comfortable location.
Vaibhav
Vaibhav, 6-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Staff were friendly and professional. Mall was nearby for shopping with a variety of different restaurants.
Elaine
Elaine, 3-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Room was always cleaned exceptionally well and was neat .
kevin
kevin, 4-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Great place to stay as always. Amazing staff with great attitude. BF is delicious with variety
Amos
Amos, 1-night trip
Verified
10/10 Exceptional
Nov 29, 2025
Very friendly staff
Mark
Mark, 2-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Front desk staff was great
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Nice comfortable and clean room
Sean
Sean, 1-night trip
Verified
10/10 Exceptional
Dec 13, 2025
Clean room and facility in general, great variety of offerings for breakfsst, Asiatic restaurant was good too, nice and friendly staff…also liked how walkable the area around the hotel is and proximity to lots of shopping, restaurants, and entertainment
Reuben
Reuben, 4-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Great staff. Great bfast buffet.
Ricky
Ricky, 2-night trip
Verified
10/10 Exceptional
Sep 12, 2025
Friendly staff!
alnoor
alnoor, 3-night trip
Verified
8/10 Very good
Jul 19, 2025
Clean and friendly staff. Breakfast buffet was great.
Patrick
Patrick, 1-night trip
Verified
8/10 Very good
Jan 3, 2025
It is a good property to stay at.
yale
yale, 3-night trip
Verified
10/10 Exceptional
Jan 10, 2025
Incredible property with the best breakfast!
Alexis
Alexis, 3-night trip
Verified
6/10 Good
Jan 23, 2026
Good breakfast, nice and welcoming staff. The interior has seen better days though. The room I had had proof of well use, and the cleaning was not what should have been expected. Refrigerator didn’t work when I checked in, bathroom door was hard to stay shut, and AC wasn’t at the temerity expected. But in general, Okay hotel with great closeness to shopping mall and city center. Decent gym is a pluss
Bård Marsdal
Bård Marsdal, 4-night trip
Verified
10/10 Exceptional
May 29, 2025
Place is very accessible and in the middle of shopping and business areas
Dr. Krishna
Dr. Krishna, 3-night trip
Verified
10/10 Exceptional
Dec 16, 2023
Great stay.
Great hotel very friendly staff and great location.
Kaushik
Kaushik, 2-night trip
Verified
10/10 Exceptional
Apr 1, 2025
Nice rooms safe property
Allison
Allison, 3-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Lyle
Lyle, 1-night trip
Verified
10/10 Exceptional
Nov 27, 2024
Great location
CHANDRA
CHANDRA, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2024
Clean hotel and friendly staff
NDA KONAN MICHEL
NDA KONAN MICHEL, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2024
Location and very courteous and friendly staff
Joscelyn
Joscelyn, 8-night trip
Verified
10/10 Exceptional
Oct 20, 2025
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Rita
Rita, 4-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Impeccable service and hospitality, from the top to the bottom. Wonderful staff. The moment I arrived, I was greeted by the security, and they were so kind, friendly and professional. It set the tone for my entire trip to Kenya. This hotel is very well managed. The food at their restaurant is delicious, and the executive chef is very active with the guests inside and outside of the restaurant.
10 out of 10. I will definitely return
Dan
Dan, 1-night trip
Verified
8/10 Very good
Mar 24, 2025
Lovely hotel and staff. The food portions are massive which is awesome. We were there during the holiday season so the vibes were really good.