From the moment we walked into the apartment, we were disappointed. It bore no resemblance to any of the photographs on the website. When I contacted them via the app (since there's no reception), I was told there was no alternative. Then there was the aircon issue. There was no control for the a/c in the lounge/kitchen area. Four of us looked EVERYWHERE for it, including inside cupboard. Their solution on the app? To look closer... Patronising much? It turned out the a/c in the lounge was controlled by the a/c unit in the smaller bedroom when clearly they should be separate. Overall, unimpressed and won't be returning. Kitchen facilities were good enough, including a kettle, and the availability of more dishwasher and washing tabs and toilet & kitchen roll was useful (though we only found out about them via a review, as there's no information booklet or information on the app about it). It was definitely not worth the money.