This is a beautiful building, the blurb says it’s recently undergone renovation…. Not sure where, it’s tired, we had a Deluxe King Room, there was a good tea tray when we found it, a big metal tray with two water glasses but no water, there was only one bedside table not two, no useable plugs near the bed and no light over the mirror in the bedroom. The bathroom was clean but tired and the water pressure was poor.
When we checked in the lovely lady asked us to fill in the forms with pencil as they didn’t have any pens?!? The hotel bar wasn’t well stocked and lacked and snacks like crisps or nuts, if you order a cup of tea there is no biscuit and the staff “don’t have any” they can give or sell you, apparently they used to have snacks. Not enough staff at breakfast to clear plates, you needed to wait for staff to be available to come to serve in the bar, whether time of day. If feels like a key member of staff has left and things are getting missed.
It’s a shame we looked forward to a treat stay away in a nice hotel and we were disappointed.